Anyone used Ultravertex?

[Anthony Ng]

Has any of you used Ultravertex? I tried to buy their Clipart membership ($9.95 for 6 months) the other day. (It includes mostly photos which I like a handful of them and thought it's worth the cost just for that.) I got a page not found error while paying via 2Checkout.com, so I contacted Ultravertex via their published support e-mail plus filling out an e-mail form. They promised 24 hours response, but now it's more than 84 hours!

[prempt]

I know this is a little late, but better late then never. Anyone who even considers Ultravertex.com should think about using someone else. I signed up for their service and to this date have not been able to use it. After I log in It says I have 181 days left but refuses to let me download anything that is supposed to be part of my membership. I even tried to download Clipart(The lowest membership) and it still did not work.

After many emails, without any replies(over a four day period, all business days), I finally decided they were a company that was either,

(1) Scamming people.
(2) Does not care about their customers.

In the meantime I have checked around and have found that quite a few people have had this sort of problem. Seems their Main site is TemplateMonster.com and if you pay for one of their templates you get free access to Ultravertex.com for 6 months, no idea how that works. Since Ultravertex.com burned me, think I would also have a hard time doing any business with TemplateMonster.