From a buyer's perspective - almost all of the names are listed with a rather abiguous "make offer" and no supporting pitch under listing details. Prospective buyers who actually are motivated enough to make an offer then find many sellers who a) do not respond b) take too long to respond or c) think they are sitting on sex.com or business.com - when they aren't. It is a discouraging process from a buyer's point of view.
A model where a minimum offer & must be specified would be more useful to prospective buyers. Afternic's setup is better in that regard. One downside there is that if you do not BIN & the reserve is met, it goes to auction Which can be risky for both buyer & seller. There are also a lot of sellers who have an unrealistically low minimum offer on many names. Why advertise a $700 minimum offer if you have no intention of selling it below $20k. Puzzling, indeed.
I am not sure any of these exchanges has gotten it quite right yet. But where there is light there is hope

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