Reseller with support for customers? - DNForum - Domain Sales, Domain Forum, Domain Appraisals, Domain Registrars

**Daem0n** · 02-13-2006, 04:09 AM

Am I the only one that posts in this section? haha Anyway I'm wondering if you guys know any resellers that offer a toll-free number for support of customers like WWD does? I'm really shying away from WWD and am looking at a hosting and domain reselling program that will also help the customers that I sign-up. Any other such options out there? I like enom but I need to offer some kind of support other than email to customers and for a sole-proprietor it is difficult

**TrafficMonsterRRR** · 03-03-2006, 09:05 AM

You have a very valid request here. I 've gone back and forth on this before.

In order for a reseller to offer toll-free support, they would have to incorporate this into the pricing system, ie. name pricing would most probably be higher. Thus, if you are interested in low cost (ie lower than the cost offered from large, well established enom resellers), you probably should not expect live 1-800 support, unfortunately.

Email support can be effective. I used to offer phone support but it did not turn out to be cost effective. Email support seems to be working well now, at least for me.

Regards!

**manueld64** · 03-14-2006, 04:41 AM

what problems are you have with wwd?

**safatweb** · 03-24-2006, 01:24 PM

I am happy with email support of enom. never had to call them. but little late in reply

**nibujohn** · 04-01-2006, 02:19 PM

try www.domainsection.org may be you like it

**oppiWeb** · 04-15-2006, 07:03 PM

Well, what can I say, I've come down the page.....so here's my piece at the end, have a look at oppiweb.com

**typeins** · 04-15-2006, 07:07 PM

email support has always been good with enom, usually a reply within 12 hours unless its a weekend

02-13-2006, 04:09 AM	#1 (permalink)
Daem0n Platinum Lifetime Member Name: Joe Last Online: 09-08-2009 03:05 AM iTrader: (12) Join Date: Dec 2005 Posts: 247 DNF$: 3,811 Location: CANADA Country:	Reseller with support for customers? Am I the only one that posts in this section? haha Anyway I'm wondering if you guys know any resellers that offer a toll-free number for support of customers like WWD does? I'm really shying away from WWD and am looking at a hosting and domain reselling program that will also help the customers that I sign-up. Any other such options out there? I like enom but I need to offer some kind of support other than email to customers and for a sole-proprietor it is difficult

03-03-2006, 09:05 AM	#2 (permalink)
TrafficMonsterRRR Platinum Lifetime Member Last Online: 10-27-2009 01:26 AM iTrader: (5) Join Date: Aug 2002 Posts: 1,415 DNF$: 2,340 Location: nevaeH emaN niamoD	Re: Reseller with support for customers? You have a very valid request here. I 've gone back and forth on this before. In order for a reseller to offer toll-free support, they would have to incorporate this into the pricing system, ie. name pricing would most probably be higher. Thus, if you are interested in low cost (ie lower than the cost offered from large, well established enom resellers), you probably should not expect live 1-800 support, unfortunately. Email support can be effective. I used to offer phone support but it did not turn out to be cost effective. Email support seems to be working well now, at least for me. Regards! __________________ Wholesale Domain reg. http://www.flynames.com -Free eNom Reseller Acc w/ $8.99 Retail:24hrNames.com --- $7.50 Reseller Acc www.NamesRus.net

03-14-2006, 04:41 AM	#3 (permalink)
manueld64 Gold Lifetime Member Last Online: 09-18-2007 08:24 PM iTrader: (0) Join Date: May 2005 Posts: 174 DNF$: 446 Location: Arizona	Re: Reseller with support for customers? what problems are you have with wwd?

03-24-2006, 01:24 PM	#4 (permalink)
safatweb Platinum Lifetime Member Last Online: 01-29-2009 12:05 AM iTrader: (5) Join Date: Oct 2005 Posts: 141 DNF$: 1,828	Re: Reseller with support for customers? I am happy with email support of enom. never had to call them. but little late in reply __________________ Free Classifieds

04-01-2006, 02:19 PM	#5 (permalink)
nibujohn Gold Lifetime Member Name: Nibu M John Last Online: 04-07-2006 12:55 PM iTrader: (0) Join Date: Mar 2006 Posts: 8 DNF$: 116 Location: Saudi Arabia	Re: Reseller with support for customers? try www.domainsection.org may be you like it

04-15-2006, 07:03 PM	#6 (permalink)
oppiWeb Gold Lifetime Member Last Online: 05-07-2007 04:21 AM iTrader: (0) Join Date: May 2005 Posts: 4 DNF$: 108 Location: Barberton South Africa	Re: Reseller with support for customers? Well, what can I say, I've come down the page.....so here's my piece at the end, have a look at oppiweb.com

04-15-2006, 07:07 PM	#7 (permalink)
typeins DNF Regular Last Online: 07-21-2009 06:40 AM iTrader: (12) Join Date: Dec 2004 Posts: 824 DNF$: 2,511	Re: Reseller with support for customers? email support has always been good with enom, usually a reply within 12 hours unless its a weekend

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