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Old 03-17-2005, 12:17 AM   #1 (permalink)
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Question Help Desk/Support

Could someone please help me determine which one of these to use or which one is best offered through "Fantastico" :

Customer Support
Crafty Syntax Live Help
Help Center Live
osTicket
PHP Support Tickets
Support Logic Helpdesk
Support Services Manager

I was thinking about using "osTicket", should I choose another???
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Old 03-17-2005, 01:13 AM   #2 (permalink)
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Re: Help Desk/Support

Well actually it depends on your business requirements. As my needs, I have found osTicket suits best for me. Its easy to customise and has good features too.
You can have a look at: http://helpdesk.linuxjunkies.org

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Old 03-17-2005, 03:02 AM   #3 (permalink)
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Re: Help Desk/Support

Quote:
Originally Posted by aloke
Well actually it depends on your business requirements. As my needs, I have found osTicket suits best for me. Its easy to customise and has good features too.
You can have a look at: http://helpdesk.linuxjunkies.org

Thanks, that was the one I was leaning towards...
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