Dnforum Privacy Policy / Refund Policy / Delivery Policy

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Dnforum.com – Privacy Policy

What Information About You Is Collected and How Is It Used?

Anonymous Information

You can browse our site without logging on, and no personal information about you or your visit will be collected. Some anonymous, statistical information is automatically logged when you access our site.

These "access logs" allow us to make our sites more useful to you and others who use them by, for example, tracking which features of the site are most used by visitors. None of this information, which is listed below, is associated with any personal information or contains anything identifying you personally:

-The date of the visit
-The time of arrival and length of visit
-The browser used (e.g., AOL, Netscape, etc.)
-A list of files downloaded or pages viewed
-The Internet Protocol (IP) address of the machine through which the site was accessed
-Any errors encountered
-Personal Information

This is information that is associated with your name or personal identity. The use of your personal information helps us better understand your needs and interests and to provide you with better service. Once you choose to provide us with personal information, you can be assured it will be used only to support your customer relationship with our website. We take seriously the trust you place in us. We will not sell, rent or lease your personal information to others.

On some websites, you may be able to order products or services, request information, subscribe to marketing or support materials, or register yourself. The types of personal information you provide to us on these pages may include name, address, phone number, e-mail address, user IDs and passwords, billing and transaction information, credit card information, and contact preferences. If you apply for affiliate payments, we will ask you to provide additional information such as social security number. This information will be used by our financial department for payment and tax reporting purposes.
To personalize our websites, services or communications and improve our products and services, we may also ask you to provide us with information regarding your personal or professional interests, demographics, and experiences with our products or services. Providing this additional information is optional.

How we use your information
We use your personal information to provide you with services and to help us better understand your needs and interests. Specifically, we use your information to help you complete a transaction or order, to communicate with you, to provide service and support, to update you on services and benefits, to personalize promotional offers and to personalize our website. Occasionally we may also use your information to contact you for market research regarding our products or services. We will give you the opportunity to choose your privacy preferences regarding such communications. PayPal or credit card information is used only for payment processing and fraud prevention. PayPal, credit card information and sensitive personal data are not used for any other purpose by our financial services providers or our website and will not be kept longer than necessary for providing the services, unless you ask us to retain your information for future purchases.

Personal data collected online may also be combined with information you provide through other sources such as product subscriptions, or public events.

Personal data given to us may be transferred across state and country borders for the purposes of data consolidation, storage and simplified customer information management.
Non-personal data is aggregated for reporting about our website usability, performance and effectiveness. It is used to improve the customer experience, usability and site content.

Refund Policy

-We do not offer any refunds. All sales are final.
-If you have not received the service you purchased and would like to speak to a representative please feel free to contact us at your earliest convenience.

You can reach one of our representatives via the following options below:
- Helpdesk: Click Here
- Phone: 905-780-6547
- Email: sales@dnforum.com

Delivery Policy
All services offered are electronically transferred. There are no tangible products to be shipped to you. Our services are delivered to you via email, phone, helpdesk tickets and or download links. You will receive an automated or live response from one of our customer service agents within 48 hours of your purchase.