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Register Today on DNForum IT'S FREE!I need some assistance from Pool staff... My credit card expiration needs to be updated and each time I update it, my account gets locked or something for too many credit card updates. Huh??
I have been trying to contact support since Saturday when I received the first message. I received 1 response today stating the problem was fixed, but it is NOT fixed.
I have a domain that I won on Saturday and it will be dropped tomorrow if the CC is not fixed.
I am at a loss how to get this corrected when it takes Pool's service@pool.com email 4 or 5 days to respond with an INCORRECT answer.
Anyone here who can assist would be appreciated.
~~Kenn
UPDATE: Found the phone # on the contact us page. MUCH faster resolution. ;-)
Last edited by dictionaryof; 10-10-2007 at 10:05 AM. Reason: Automerged Doublepost
Hey Kenn,
Sorry for the tardiness, I just saw your post. I am the CEO at Pool.com, did you get your problem resolved?
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