SnapNames Down again & again!

**EG.domains** · 08-03-2008, 01:10 AM

When this will stop??

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**Onward** · 08-03-2008, 11:03 AM

Looks like it...I still can't get in...

**DomainBuyerBroker** · 08-03-2008, 11:16 AM

Unacceptable. What's going on there?

**Stian** · 08-03-2008, 11:20 AM

I wonder if their drop-catching system is working in the "background", even if the Snapnames front-end/site is down. If not they must lose a lot of money on all this downtime. If it is, it's really not a big deal, as they will catch expired names and postpone the auctions.

**DomainBuyerBroker** · 08-03-2008, 12:18 PM

They are probably still working in the background but they are losing credibility with these outages. Don't get me wrong, I love snap and the people that work there are great but I would like an explanation.

**Seraphim** · 08-03-2008, 01:05 PM

Originally Posted by pcproffenno

I wonder if their drop-catching system is working in the "background", even if the Snapnames front-end/site is down. If not they must lose a lot of money on all this downtime. If it is, it's really not a big deal, as they will catch expired names and postpone the auctions.

I can confirm during one of their last "updates", their system was indeed down, and they were no longer catching drops. Obviously ongoing auctions were kept alive, but that was it. I got burned badly on about 12 pending drops, that ended up going to auction elsewhere. I guess that's what I get for making assumptions.

**DomainName** · 08-03-2008, 01:20 PM

At least send out an e-mail or post on their site that they will be down for a certain period of time. This would help out a lot.

**Stian** · 08-03-2008, 01:27 PM

Originally Posted by Seraphim

I can confirm during one of their last "updates", their system was indeed down, and they were no longer catching drops. Obviously ongoing auctions were kept alive, but that was it. I got burned badly on about 12 pending drops, that ended up going to auction elsewhere. I guess that's what I get for making assumptions.

I guess NameJet/Pool will get more biz then, each time Snap is down.

**Acro** · 08-03-2008, 01:45 PM

Page won't load for me.

When Snapnames was down, Pool worked wonders for me. I didn't have to deal with the dirty frontrunner, Senor Halvarez.

**Seraphim** · 08-03-2008, 02:03 PM

Originally Posted by Acroplex

Page won't load for me.

When Snapnames was down, Pool worked wonders for me. I didn't have to deal with the dirty frontrunner, Senor Halvarez.

Why won't they deal with Halvarez finally?

**Acro** · 08-03-2008, 02:52 PM

Originally Posted by Seraphim

Why won't they deal with Halvarez finally?

They perceive that what he does is legit. But it's surely unethical.
Snapnames needs to randomize the starting time of auctions. This guy adds his bid 5 minutes before an auction starts - only if it already has bids. There is a big difference in the psychology of a bidder, when they are alone in an auction vs. having co-bidders. So predictable is halvarez, that once someone pulled out of the auction after halvarez hopped on it minutes before it started, thus making him the sole bidder

the end result being that halvarez asked Snapnapes to cancel the auction! Make your own conclusions.

**tonyk2000** · 08-03-2008, 03:50 PM

At least one domain from my watchlist of today was grabbed by one of directi/answerable.com registrars. They work for snapnames. So snap MIGHT still catch something today.
If so, it is good for those who preordered domains for todays drop earlier... and bad for those who usually wait for the last minute to preorder... there would be less competition for the domains grabbed by snap today.

**BELLC1** · 08-03-2008, 04:43 PM

So what happens when you know Snap got the name three days ago and you were then in an auction with another bidder?

**domaingenius** · 08-04-2008, 02:37 AM

Snapnames is still down Monday. They never used to have all these down times, what is wrong with them now ??.

DG

**BELLC1** · 08-04-2008, 11:14 AM

Still down at 11:15 CST Monday ...

**Adapt Web** · 08-04-2008, 11:26 AM

Snap, how about some status for your customers here at DNF?

**BELLC1** · 08-04-2008, 11:42 AM

Telephone: 1-800-385-4075 (toll-free in the U.S.) During PDT business hours.
+1-503-241-8547 (outside the U.S.)

===============

I just called their number. Even though the landing page says Sunday auctions will occur Monday, the answering machine says:

Sunday's auctions will now happen Tuesday.
Monday's auctions will now occur Wednesday.

No reason was given for the outage.

**mydomainsearch** · 08-04-2008, 12:55 PM

halvarez will not be happy

**DomainsInc** · 08-04-2008, 01:21 PM

This is pathetic. Snap caught a name i wanted but i was unable to backorder with them due to the outage. Very unfair.

**tonyk2000** · 08-04-2008, 01:27 PM

Originally Posted by DomainsInc

This is pathetic. Snap caught a name i wanted but i was unable to backorder with them due to the outage. Very unfair.

What an unexpected positive side of early backorders... Somebody else must have backordered it earlier, and due to current unfortunate snapnames situation there would be less members in this auction when they run it.