How unlock Registerfly domains?

[kokopelli]

I'm trying to transfer my domains away from Registerfly, but have been unable to unlock them for the out-transfer - apparently their interface only allows one to lock your domains, not unlock them.

Anyone know how to do this? Their support has been unresponsive.

Thanks.

[totenmaske]

It's tricky...

1) Click on "Magage Domains"
2) Click on the domain name that you wish to unlock
3) Under "Domain Information" look for Domain Status : Locked
4) Click on "Locked"
5) Uncheck "Lock" and then "Update"

[kokopelli]

Hi, thanks for your reply. I tried, but wasn't able to unlock them like you explain - when clicking on "Locked", nothing happened. I even toggled the "Enable/Disable the ability to lock/unlock your domains" settings under "My Settings", to no avail. So, in the end I just sent out several emails, 2 faxes and umpteen support requests to have all my domains unlocked, and it worked ... finally. I then initiated the out-transfers and that's in progress at the moment.

I will tell you this, if I can avoid it, I will never deal with Registerfly again!

[totenmaske]

I will tell you this, if I can avoid it, I will never deal with Registerfly again!

I understand that sentiment 100%!!!

[nas7782]

You click on the "lock" box to "unlock" it, but it goes back to being locked. This is absolutely pure bullsh*t.