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Thread: Urgent question

  1. #1
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    Question Urgent question

    Need some information ASAP - my domain registrar changed its support features set

    I bought a domain 5 years ago for one and only one reason - to let me (and other people, say in forums) avoid using very-very long URL of my existing (since 1996 so I can not move, it's listed everywhere) site at Compuserve.

    Classic Compuserve URLs are auful:

    http://ourworld.compuserve.com/homepages/<my User ID>/mypage.htm

    So I bought a domain from active-doman.com because they - unlike others - did provide such option (until yesterday!) - in their Domain Control Panel I specified, in columns 1 and 2 of "URL redirect"

    www http://ourworld.compuserve.com/homepages/<my User ID>
    and
    @ http://ourworld.compuserve.com/homepages/<my User ID>


    which did what I wanted - each time I or other person wrote, say in a forum, a link to a page on my Compuserve site, using domain name I bought f.e.

    http://myNEWdomain.com/Page33.htm

    it was automatically redirected to
    http://ourworld.compuserve.com/homepages/<my User ID>/Page33.htm

    and it's what a user saw in the address bar.

    This had been working for the last 5 years just fine, so there are very many URLs of this kind ( like http://myNEWdomain.com/Page33.htm ) in Internet forums, articles et all

    But since yesterday programmers at active-domain.com made some change and this does not work anymore -
    http://myNEWdomain.com/Page33.htm gives error 404

    Sure, server-to-server does work (without a page listed), so if I type http://myNEWdomain.com then it is redirected to http://ourworld.compuserve.com/homepages/<my User ID>

    but it's useless really, it's not what I wanted when I was buying the domain...

    I filed a ticket to their Support - saying that it worked for 5 years aso looks like their programmers did some change - but received ridiculous response that I am asking about "sub-directory redirection" which is not supported.

    First, there is no sub-directories in my examples I gave above and to them - just HTML files on the server - server.com/*.htm
    Second, it was working all the time for 5 years!

    ************************

    My urgent question: do you know a domain seller that does provide such feature? I then will move my domain to them...


  2. #2
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    since you bought "mynewdomain.com and are forwarding it to ourworld.compuserve.com, that is fine.

    but the url mynewdomain.com/page33.htm is not set-up to forward to the compuserve subdomain, that's why the 404
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  3. #3
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    Quote Originally Posted by biggedon View Post
    since you bought "mynewdomain.com and are forwarding it to ourworld.compuserve.com, that is fine.

    but the url mynewdomain.com/page33.htm is not set-up to forward to the compuserve subdomain, that's why the 404
    First, I do not do that - not compuserve.com, but ourworld.compuserve.com/homepages/PaulGor
    It works but I need a different thing - to be able to point to any of my pages this way:


    It had been working fine for 5 years - using domain name as a "short URL alias" for my Compuserve site where I have 100+ pages -

    each time me or someone else send say a message to a forum with

    http://domainIbought.com/page132.htm

    it was immediately resolved as

    hhtp://ourworld.compuserve.com/homepages/<my User ID>/page132.htm


    It's why I bought that domain - from that Registrar - 5 years ago - to be able to avoid using long and bad Computerse URL.

    It worked - until yesterday - all these years, day-after-day - a lot of such URLs to my site are ont he Web.

    My question is whether some one knows another Registrar that provides for such feature - to use domain anme as a short-cut to the pages of some site.

    ************* Added 03/03/09:

    Happy to report that active-domain people did listed to my complain,
    "It had been working for 5 years until today; your programmers obviously made some change"

    Now the functionality is back!

    That is, their programmers removed that bad-side-effect cnhage that limited the functionality!

    In the mean time I asked another registrar - netfirms.com - and they replied that with them the domain name also can server as such shortcut!

    So may be (English is not my native language) I described my problem badly and people here did not understand what I was talking about
    Last edited by PaulGor; 03-03-2009 at 01:50 PM. Reason: Automerged Doublepost

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