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  1. #21
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    Quote Originally Posted by Acro View Post
    I have a pending transfer out to Fabulous, could I please PM you my account and you can authorize it? It's simple. I don't use Moniker as I consolidate my domains elsewhere. I've used Moniker for Escrow - great results. Thanks.

    Acro - How long ago did you initiate the transfer? Email me the info to bari@moniker.com and I'll see what I can do to facilitate it.

    Thanks
    ~Bari
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  2. #22
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    Thanks Bari - email sent.

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  3. #23
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    Quote Originally Posted by Acro View Post
    Thanks Bari - email sent.
    Thanks Theo. I received it and replied to it.

    Keep me posted!
    ~Bari
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  4. #24
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    Quote Originally Posted by jrzeygirl View Post
    rockefeller - yes, we do have the capability to release the domain name to the gaining registrar quicker however it's done on a case by case basis and requires management approval.
    I am not going to hold my breath for the feature, but at least it is good to know it is available on a case by case basis. As mentioned above, it speeds up the process when using an Escrow service or wanting to transfer it to the buyer's account at another registrar.

  5. #25
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    I'm not sure if I should laugh (not on Bari's expense though). She opened a ticket for me requesting the expediting of the transfer and the response I received was:

    Thank you for contacting us. As it is, the transfer should complete the day after tomorrow.
    Huh?

    I fail to see any logic behind this response. Did I need to have a particularly strong reason to request this transfer approval - which I did, because in 3 days (on the 6th day of that transfer request) one of the domains would expire and I did not want to risk having any issues.

    So the response completely threw me off to the point of not responding to Xavier who updated the ticket. I hope he's not an employee managing high value domains because I'd be afraid to put my assets under his strategic command.
    Last edited by Acro; 08-03-2009 at 10:48 PM.

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  6. #26
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    Quote Originally Posted by Acro View Post
    I'm not sure if I should laugh (not on Bari's expense though). She opened a ticket for me requesting the expediting of the transfer and the response I received was:



    Huh?

    I fail to see any logic behind this response. Did I need to have a particularly strong reason to request this transfer approval - which I did, because in 3 days (on the 6th day of that transfer request) one of the domains would expire and I did not want to risk having any issues.

    So the response completely threw me off to the point of not responding to Xavier who updated the ticket. I hope he's not an employee managing high value domains because I'd be afraid to put my assets under his strategic command.

    My apologies Acro - I will have it checked into ASAP!
    ~Bari
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  7. #27
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    Thanks Bari, I appreciate it. I am just curious about whether the ticket should indicate urgency, a specially phrased reason etc. I am sure this won't be needed again, because as I explained I use Moniker as a registrar only if I purchase domains registered with it. It's like how people like apples and not grapefruit.

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  8. #28
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    Too funny...that's the normal response I get when I ask registrars to release domain names for me...

  9. #29
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    Thanks Bari for reopening the ticket and pushing the domains out. That saved me a day

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  10. #30
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    Quote Originally Posted by Acro View Post
    Thanks Bari for reopening the ticket and pushing the domains out. That saved me a day
    My pleasure Acro. I'm sorry for the delay however I'm glad it all worked out!
    ~Bari
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  11. #31
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    well if someone takes over your account and there is the feature to allow transfer out in minutes, it would be big risk. Better to have 5 days waiting period. Maybe you can save something
    Zero Accomplisher and .mobi millionaire

  12. #32
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    Quote Originally Posted by stuff View Post
    well if someone takes over your account and there is the feature to allow transfer out in minutes, it would be big risk. Better to have 5 days waiting period. Maybe you can save something
    I can understand this, but even with the 5 day wait, Moniker does not send a daily update of outgoing pending transfers. So whether it be immediate or 5 days, there is not any notification from Moniker that a domain is pending transfer to have it cancelled.

    Perhaps having a secret code that is not displayed in the account options, to enter to allow immediate outgoing transfers? Enter the code and accept the transfer?

  13. #33
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    Quote Originally Posted by jdk View Post
    I can understand this, but even with the 5 day wait, Moniker does not send a daily update of outgoing pending transfers. So whether it be immediate or 5 days, there is not any notification from Moniker that a domain is pending transfer to have it cancelled.

    Perhaps having a secret code that is not displayed in the account options, to enter to allow immediate outgoing transfers? Enter the code and accept the transfer?
    yes agreed.
    Zero Accomplisher and .mobi millionaire

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