Can't Push a Domain to Another Moniker Account

[CLB]

I am trying to push a domain from my Moniker account to someone else's account. I keep getting a "fail" message because the domain is locked. But I can't unlock the domain until someone from Moniker contacts me. But no one from Moniker has contacted me and phone "support" is staying on hold for twenty minutes. I sent a trouble ticket so I am waiting on that too.

Anybody know what is going on?

[jrzeygirl]

I am trying to push a domain from my Moniker account to someone else's account. I keep getting a "fail" message because the domain is locked. But I can't unlock the domain until someone from Moniker contacts me. But no one from Moniker has contacted me and phone "support" is staying on hold for twenty minutes. I sent a trouble ticket so I am waiting on that too.

Anybody know what is going on?

Hey CLB

You don't have to unlock a domain to push it from one Moniker account to another. Email me the info and I'll take care of it for you! Please include the help ticket #.

Thanks

[CLB]

Hey CLB

You don't have to unlock a domain to push it from one Moniker account to another. Email me the info and I'll take care of it for you! Please include the help ticket #.

Thanks

Thanks

[jrzeygirl]

Thanks

My pleasure! Send me the info and I'll see what I can do.

[laur]

Hi jrzeygirl, I also have a problem when trying to push the domain. I am getting the error: "Account Password doesn't match" when I know for sure the password is correct. Can you help please? Thank you

[jrzeygirl]

Hi jrzeygirl, I also have a problem when trying to push the domain. I am getting the error: "Account Password doesn't match" when I know for sure the password is correct. Can you help please? Thank you

Hey Laur

Send me an email to Bari@Moniker.com and I'll check it out.

[laur]

I got it but thank you much! It seems the push feature does not support a password with many characters even though the same password is supported to login to the main account. You may want to double check on that with programmers. I made my password shorter and it worked but it drove me crazy for a while.

[jrzeygirl]

I got it but thank you much! It seems the push feature does not support a password with many characters even though the same password is supported to login to the main account. You may want to double check on that with programmers. I made my password shorter and it worked but it drove me crazy for a while.

Sorry for any inconvenience but glad it all worked out.