Since there are a few mentions regarding Go Daddy, thought I would address mis-conceptions that we often hear or see.
Issue: Pricing Fact: We continue to have VERY competitive rates for our domain investor customers.
Reason for confusion: Many domain investors do not realize that Go Daddy has an Executive Accounts Department to assist our domain investing customers. The account managers in this department will work with you to help you obtain the best pricing on transfers / renewals / and new registrations. If you are not speaking with someone in this group, it's possible that you are paying retail pricing vs. wholesale pricing. Keep in mind, we have a significant number of "Joe Plumbers" that need a web site /
Hosting / and email.
Issue: Service Fact: Executive Accounts is available from 6AM to 11PM (US Mountain Time)
Reason for confusion: Many domain investors call our General Tech Support number and never experience the level of support that our Executive Accounts Team has been trained to provide. They're knowledgeable and have resources available to them to help get your questions or concerns addressed. Example: My domain has been locked due to a change on the whois information. In
most cases, your assigned Account Manager can help you with this.
Issue: Security Fact: We are just as secure if not more than the other accredited registrars.
Reason for confusion: When a domain is sold via a third party transaction with no involvement from Go Daddy, all we can do is provide the legal steps that one can take in order to get their domain back. We have seen several instances where a customer claims in a post that "Go Daddy lost their name", only to find out that they were scammed by a domain predator. Via our partnership with escrow.com, we have very cost effective options to help you ensure your domain transactions are safe. Please ask your Account Manager for details.
We continue to grow and strive for improvement. If you don't have an Account Manager, we encourage you to get one. Call the Executive Accounts group at (480) 505-8885 and let them know what your feedback is and how we can serve you better.
Regards,
Go Daddy
P.S. Thanks for the recommendations in this thread
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