Good bye Moniker

**ohkus** · 10-12-2008, 10:05 PM

Well since I posted this over at namepros
-------

So I'm not as big of a domain owner as I use to be, I use to have over 300 domains at Moniker and have sold many of those or let some expire. I feel that this is good business for Moniker as I have gotten them at least 20-30 new customers paying their full asking price.

Lately their site keeps loading slow or having issues as it is no longer hosted at RackSpace. Now all of their nameservers for dns Hosting are all in the same location (it use to be distributed like enom). Their support is slow and doesn't seem to be very helpful. My account rep is a ghost and hasn't contacted me like I was promised.

Needless to say I have started pulling the last 55 domains I have with them over to other accounts at namecheap/dynadot.

Can anyone else recommend a registrar that actually cares about their customers?

**jdk** · 10-12-2008, 10:08 PM

Well, don't go to GoDaddy

Most on here say Dynadot is pretty good

**ohkus** · 10-12-2008, 10:11 PM

Originally Posted by jdk

Well, don't go to GoDaddy

Most on here say Dynadot is pretty good

I'll stay away from godaddy for sure.....dynadot and namecheap have both been exceptional.

**stewie** · 10-12-2008, 10:13 PM

try Fabulous...

**jdk** · 10-12-2008, 10:19 PM

Originally Posted by stewie

try Fabulous...

Doesn't look like their accounts are instantly created. You have to be "approved" to have a domain account with their special pricing.

**ohkus** · 10-12-2008, 10:22 PM

Originally Posted by stewie

try Fabulous...

I try to keep my money in the U.S. as much as possible....

**stewie** · 10-12-2008, 10:33 PM

Originally Posted by Auraka

I try to keep my money in the U.S. as much as possible....

Cool... "Buy American"... what ever happen to that slogan? Need to get back to that someday to lift this economy.

**ohkus** · 10-12-2008, 10:35 PM

Originally Posted by stewie

Cool... "Buy American"... what ever happen to that slogan?

It was outsourced to China....

**jdk** · 10-12-2008, 10:46 PM

Originally Posted by Auraka

It was outsourced to China....

.....

**Devil Dog** · 10-12-2008, 11:12 PM

I've never had a problem with:

mydomain.com
dynadot.com
namecheap.com

Stay away from the obvious ones and especially itsyourdomain.com.

**jdk** · 10-12-2008, 11:18 PM

Namecheap still has a synchronize button to sync your account after transferring away domains. Why don't they make it automatic?

**ohkus** · 10-12-2008, 11:21 PM

Originally Posted by Devil Dog

I've never had a problem with:

mydomain.com

They are owned by dotster.....so...no go

**stewie** · 10-12-2008, 11:57 PM

Namecheap.... What are the prices there???

I thought I saw an ad for really low pricing there.

**Banned: theinvestor** · 10-13-2008, 12:04 AM

I said goodbye to Moniker a while ago.

**ohkus** · 10-13-2008, 12:28 AM

Originally Posted by theinvestor

I said goodbye to Moniker a while ago.

Where did you go?

**domaingenius** · 10-13-2008, 07:08 AM

Originally Posted by Auraka

Well since I posted this over at namepros
-------

So I'm not as big of a domain owner as I use to be, I use to have over 300 domains at Moniker and have sold many of those or let some expire. I feel that this is good business for Moniker as I have gotten them at least 20-30 new customers paying their full asking price.

Lately their site keeps loading slow or having issues as it is no longer hosted at RackSpace. Now all of their nameservers for dns Hosting are all in the same location (it use to be distributed like enom). Their support is slow and doesn't seem to be very helpful. My account rep is a ghost and hasn't contacted me like I was promised.

Needless to say I have started pulling the last 55 domains I have with them over to other accounts at namecheap/dynadot.

Can anyone else recommend a registrar that actually cares about their customers?

I have tried many and I can say here and now, Fabulous.com beats them
all hands down. Best prices, best control panel for domainers,
best security etc etc etc etc etc

DG

**DNP** · 10-14-2008, 02:36 PM

Dynadot rocks!

**dodo1** · 10-14-2008, 03:54 PM

Moniker is still my favorite registrar. This being said, I had lots of domains at NameCheap before making the move to Moniker. NameCheap has had a good customer support and prices looked fair to me.

Stay away from greedy GoDaddy.

Originally Posted by DNP

Dynadot rocks!

Is that why you're selling your account there?

**Acro** · 10-14-2008, 04:02 PM

Currently at eNom - transitioning to Fabulous

**DonaldLyons** · 10-14-2008, 05:38 PM

Moniker.com is in fact continuing to grow. We are in the process of hiring more customer support personnel as well as improving the systems and techniques to ensure client satisfaction. Yet we maintain our differences:

• Our security is the highest in the industry. We have never lost a domain name. We also have MaxLock available, in which you have to answer self designed questions to have access a domain.

• We provide easy and quick registration domains with a 500 quantity batch look up across 160 top TLD’s and IDN’s we have available.

• Our superior domain on-line tools let you change up to 5,000 domains at one time, such as DNS, contact information, privacy and so on. Our system is the fastest of any registrar.

• We provide and support an API interface so you can customize your work and applications to better meet your domain goals.

• We provide domain appraisals that are recognized by the IRS and used for basing loans by financial institutions.

• Standard support questions are answered with a phone call or using our Moniker Support Center Ticket System that tracks each inquiry and normally resolved within 24 hours.

• For larger accounts you have your own Sr. Account Executive to help you reach your domain objectives and to maximize all the resources we offer.

• Our low cost Domain Escrow service takes responsibility for the domain, which is held in escrow, as well as the funds for a truly safe transaction. We have never lost a domain.

• We will, on your behalf, with a full staff of personnel, represent you in the sale or the purchase of a domain - We also represent our sister company, SnapNames for the sale of domains which is selling about 1,000 domains per day.

We do appreciate your loyalty and business over the years. We are also here to address any specific issues to ensure your satisfaction.

Don Lyons – Senior Account Executive – Don@Moniker.com - 800.688.6311 X 3535

Victor Pitts – Vice President Sales & Client Services – VictorP@Moniker.com - 800.688.6311 X 3532