Moniker - CLOSED for TRAFFIC

[dvdrip]

I got an email today saying all was ok. I check whois and nothing has changed since 22nd of October!!! Let's see how low will moniker sink.

It is actually 14 days today and my whois on 2643 domains is still not correct.
I just got another email saying in short: that I don't know how to check whois, I may be using an old whois website (when in fact I am using the official whois eg www.whois.biz) and that all is fine.

WTF?

[Acro]

Kosta, sometimes you just need to spell it out to them: "Sync my domains with the Registry".

[dvdrip]

I send 2643 domains. They say they got 1108 when in fact they posted the list I send them in ticket THEY created.

They updated about 30 of the domains at the registry. They didn't manage to even fix these 30. They are saying all is OK.

I am stunned at the incompetency.

[David G]

I am having the same issues with names where M says the exp dates are out of synch. Not even sure what it means and nothing done on my supt ticket after a long time.

[dvdrip]

You have to start a support ticket, then email Bari to ask the support people to do something. If Bari is away from the office you have to wait for Bari to return.
Then if you are lucky they will understand what you want and fix it after 2 weeks and after you have exchanged about 30-40 emails(cursing on the day you were born).

[David G]

You have to start a support ticket, then email Bari to ask the support people to do something. If Bari is away from the office you have to wait for Bari to return.
Then if you are lucky they will understand what you want and fix it after 2 weeks and after you have exchanged about 30-40 emails(cursing on the day you were born).

Thats ridiculous. Why have a supt dept at alll if Bari has to later intervene to get results

I believe the problem is attributable to supt now being outsourced to some company named Salesforce.com from what I heard. They are likely not experienced with domain issues.

[dvdrip]

Thats ridiculous. Why have a supt dept at alll if Bari has to later intervene to get results

Exactly.

[Acro]

7:27 PM PST: Opened ticket with eNom support to sync the WHOIS info of my .biz domains with the Registry.

8:01 PM PST: eNom support had fixed the issue.

[NosajiX]

ugh - i entered an incorrect transfer code and now - ugh

[stewie]

ugh - i entered an incorrect transfer code and now - ugh

if you entered it wrong it shouldn't work. bounce back or rejected .

[jrzeygirl]

ugh - i entered an incorrect transfer code and now - ugh

Hey NosajiX - Did you get this taken care of/fixed? Hit me up if you need assistance.

[NosajiX]

Yes, it finally got fixed - I hate not being able to call anymore. I hope the old way comes back. I don't care much for the new support system.