Moniker down - URL forwarding not working - I'm ticked!

**LarryWentz** · 05-24-2011, 02:51 PM

So I spent hundreds of dollars today with ad campaigns hitting utilizing URL forwarding. Wasted money! Moniker is down & URL forwarding is down. I am pissed off to say it mildly. I suggest Moniker call me because I'm about to go ballistic with all of my money you are wasting!

**Seraphim** · 05-24-2011, 08:29 PM

I've got 900 domains offline right now. Moniker.com is also down. What's going on?

**stewie** · 05-24-2011, 08:33 PM

Moniker has been going down for 4 years...you seriously need to look else where.

Follow the crowd

**Seraphim** · 05-24-2011, 08:38 PM

I like their prices and the wide range of TLDs that they offer. This is the first major portfolio-wide outage that I've experienced with them.

**stewie** · 05-24-2011, 08:52 PM

As long as you're happy... that's all that matters

hope they get you up and running soon

**Seraphim** · 05-24-2011, 08:54 PM

Originally Posted by stewie

As long as you're happy... that's all that matters

hope they get you up and running soon

Hey Stewie, are you able to access the website in my sig? Just want to make sure I don't have a trojan or something that is blocking access to my domains.

**LarryWentz** · 05-24-2011, 08:56 PM

During this latest outage tonight - I had someone I paid to tweet a message out to their 594,000 followers which isn't cheap! I can't stop/pause the advertising campaigns. I've lost many hundreds of dollars today because of Moniker & I am absolutely outraged...

**south** · 05-24-2011, 09:00 PM

Nice... Their DNS is down as well. Knew I should have been transferring out.

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Have they been down for 6 hours? Holy shit batman!

**LarryWentz** · 05-24-2011, 09:29 PM

My sites are up but my domains that I use Moniker's URL forwarding aren't working. The domain that I am promoting in ads all over the place today is URL forwarded - it may cost me $1000 plus today because of Moniker. I was looking forward to positive results with my ad campaigns & now I'm sick to my stomach.

**south** · 05-24-2011, 09:33 PM

Anybody got Bari's number?

---------- Post added at 10:33 PM ---------- Previous post was at 10:31 PM ----------

Hell, I'll drive up to Pompano if they're not up in the morning.

**Seraphim** · 05-24-2011, 09:33 PM

Originally Posted by LarryWentz

My sites are up but my domains that I use Moniker's URL forwarding aren't working. The domain that I am promoting in ads all over the place today is URL forwarded - it may cost me $1000 plus today because of Moniker. I was looking forward to positive results with my ad campaigns & now I'm sick to my stomach.

I certainly feel your pain. My entire livelihood is offline right now. Not a single domain is resolving and my email is down. To add insult to injury their phone support is closed for the day. I could have sworn they had 24/7 phone support.

**stewie** · 05-24-2011, 09:53 PM

Moniker.com site is back up...hopefully it stays up

**Seraphim** · 05-24-2011, 09:59 PM

My sites are back up. 2 hours in lost income... sigh...

**south** · 05-24-2011, 10:03 PM

Would be nice to hear something from Moniker about this.

---------- Post added at 11:03 PM ---------- Previous post was at 11:01 PM ----------

Looks like GoDaddy gets some more of my domains.

**Seraphim** · 05-24-2011, 10:06 PM

They really need 24/7 phone support. Bari is awesome but she's just one person.

**south** · 05-24-2011, 10:07 PM

Originally Posted by Seraphim

They really need 24/7 phone support. Bari is awesome but she's just one person.

Agreed. And it's not her company. She already goes above & beyond for them.

**jrzeygirl** · 05-25-2011, 10:52 AM

Originally Posted by Seraphim

They really need 24/7 phone support. Bari is awesome but she's just one person.

Originally Posted by south

Agreed. And it's not her company. She already goes above & beyond for them.

Thanks for the shout out Seraphim/South and my apologies for the delayed response.

Due to an unexpected network problem, our DNS experienced intermittent downtime between approximately 9:00pm EST-11:30pm EST. The issue was fixed as quickly as possible and we are continuing to monitor our systems. Please accept our sincerest apologies for any inconvenience this may have caused.

**LarryWentz** · 05-25-2011, 11:05 AM

Originally Posted by jrzeygirl

Thanks for the shout out Seraphim/South and my apologies for the delayed response.

Due to an unexpected network problem, our DNS experienced intermittent downtime between approximately 9:00pm EST-11:30pm EST. The issue was fixed as quickly as possible and we are continuing to monitor our systems. Please accept our sincerest apologies for any inconvenience this may have caused.

Ummm.... spending many hundreds of dollars on an ad campaign & not having your URL forwarding work from your registrar is not an inconvenience.... it's a damn disaster! Moniker was down during the day as well.

**katherine** · 05-25-2011, 03:25 PM

Originally Posted by LarryWentz

During this latest outage tonight - I had someone I paid to tweet a message out to their 594,000 followers which isn't cheap! I can't stop/pause the advertising campaigns. I've lost many hundreds of dollars today because of Moniker & I am absolutely outraged...

Oh well now we understand, you crashed the forwarding servers as they could not handle the load

Seriously, if you depend heavily on URL forwarding you should look at paid DNS service with redundancy, DDOS protection and the works.
Add some monitoring tools perhaps.