Moniker Obstructing Domain Transfers

[silentg]

Log-in > Dashboard > Domains With Moniker (on the left menu)

[ksinclair]

Yes, that works.

Now please read my question again. Once you are logged in, if you somehow get out of the dashboard, how to get back?

Just login; go this url and tell me how to find my domains: www.Moniker.com

[silentg]

Yeah I see what you're saying. There's no link to manage the domains on the front page. I go under "My Account > My Domains" to get to the domain list.

[ksinclair]

it is a brain damaged user interface. There are at least 3 different words used, on various pages, to pull up domains; no consistency. It drives me insane. I can figure it out but the problem is, I am online all day - every site has a different UI - so it just pisses me off when its this bad. I have too much to think about to also have to think about issues like this that just should not be there.

In 2012 we should have clear, easy-to-navigate user interfaces.

[John Mauriello]

As soon as you login ( 1 click) ..you land on the "MY Account" page with the "DashBoard" tab opened . To get to the list with all your domains listed and full management navigation go to DOMAINS OVERVIEW listed under Dashboard tab and click on "Domains with Moniker" "or corresponding number of names listed) ( 2nd click) or "My Domains" Tab ( All roads lead to "My Domains" page) see left side navigation "domain actions" with every possible management function to bulk manage up to 5000 names at a time plus you can change customize your views. Hope that helps

[ksinclair]

NO, it does not help because you are not reading my specific question, John.

What you describe will work for a first signin session. Fine; now set that little sequence aside and please do the following. AFTER you have logged in (like what you described above) imagine you accidentally closed the tab, or you went to a new site in the same tab, and used that tab for awhile (so, backscreen is not a good option). Now type in:

www.Moniker.com

You are ALREADY logged in. So tell me how to get to my domains now? There is no login offered; your login is active. And on this page, the main page of Moniker, there is NO LINK to get to your domains. Please just try it before you answer this message.

Kevin

[John Mauriello]

Would still be 2 clicks . Click #1 My ACCOUNT click #2 see any of the above. I suppose we could add a new botton to eliminate the 2nd click and make it one click. I seems that what your main issue is ...looks like we have room to add a MY Domains button in main Navigation...I will bring up to the webmaster. Thanks for the feedback

[ksinclair]

Would still be 2 clicks . Click #1 My ACCOUNT click #2 see any of the above. I suppose we could add a new botton to eliminate the 2nd click and make it one click. I seems that what your main issue is ...looks like we have room to add a MY Domains button in main Navigation...I will bring up to the webmaster. Thanks for the feedback

John:

There is NO link 'My Account'. Sorry buddy. There used to be but someone there cleverly chanted it to "News & Resources" (on the right).

Just try it before you respond to this:

1. Login
2. go to this page: http://www.Moniker.com
3. try to find your domains. Cant do it! There is no My Account or anything like it.

[silentg]

My account is still on the homepage. It hasn't been removed > Here's a screenshot after I am logged in: http://imgur.com/HoVyn

[Johnn]

My account is still on the homepage. It hasn't been removed > Here's a screenshot after I am logged in: http://imgur.com/HoVyn

It should be ok now. It was down.

Btw, I did not see your account number and password?