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  1. 02-09-2009, 03:47 PM #1
    lotk.com
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    Transfer still pending since 1/21/09 and no help from Support

    I have been getting the push around at Moniker now and no one can explain to me why I still have pending transfers from 1/21/09. I have sold one of these domains and need to push to the buyer's account, but everyone from Moniker just says, "Well, the transfer hasn't failed, it is just pending..."
    It's been almost 3 weeks!

    Can someone give me some help on how to go about resolving this issue?
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  2. 02-09-2009, 08:48 PM #2
    dvdrip
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    Transfer in?
    www.bluepixel.gr I like .info!
    Now accepting .gr domain registrations from any foreign company or individual. Contact me for details.
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  3. 02-09-2009, 10:04 PM #3
    lotk.com
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    Yes, transfer in, and the domain has always been unlocked, so this is not the problem. I've talked to 2 people with sales already and they are no help. I left a couple messages for customer support, but no response.
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  4. 02-09-2009, 10:14 PM #4
    dvdrip
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    They probably have not started the transfer.
    Is it a .com .net or other?
    www.bluepixel.gr I like .info!
    Now accepting .gr domain registrations from any foreign company or individual. Contact me for details.
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  5. 02-09-2009, 10:16 PM #5
    lotk.com
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    .us I don't understand why they wouldn't start the transfer yet. It has been almost 3 weeks.
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  6. 02-09-2009, 10:24 PM #6
    EG.domains
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    GenericDomainMarket.com
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    Quote Originally Posted by lotk.com View Post
    .us I don't understand why they wouldn't start the transfer yet. It has been almost 3 weeks.
    I had the same problem before and rep Bari solved within 10 mins. contact her.

    http://www.dnforum.com/member-jrzeygirl.html

    Also from her signature :

    ~Bari
    bari@moniker.com
    ICQ: 241012785

    Keep us informed
    ► DotTV.org for sale

    ► Generic & Premium Domains for sale!
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  7. 02-09-2009, 10:26 PM #7
    south
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    Quote Originally Posted by EG.domains View Post
    I had the same problem before and rep Bari solved within 10 mins. contact her.
    Same here. Contact her. She'll handle it.
    All offers good for 72 hours except running auctions

    Progeria Research | Pulmonary Fibrosis | Dammit!
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  8. 02-09-2009, 10:29 PM #8
    denny007
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    I have one transfer pending like half year and I just let it be pending (and them sending me every day email about it) to get them into Guiness book of records, in 2028 will be "The longest pending transfer in history - Denny transfering to Moniker already 20 eyars and still pending"
    I have PM disabled. You can email me: denny startseek com
    ThankYouDHL.com
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  9. 02-09-2009, 10:35 PM #9
    lotk.com
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    Thanks everyone for your help. I have messaged Bari, so hopefully I can get this resolved tomorrow.

    Thanks again!
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  10. 02-10-2009, 08:51 AM #10
    jrzeygirl
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    Quote Originally Posted by lotk.com View Post
    Thanks everyone for your help. I have messaged Bari, so hopefully I can get this resolved tomorrow.

    Thanks again!
    Hey Brock - I'm already on it!
    ~Bari
    bari@enom.com
    Skype: jrzeygirl
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  11. 02-10-2009, 09:43 AM #11
    ohkus
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    Bari,

    I think it is a sad state of affairs when people HAVE to contact you to get things done, hopefully this will be fixed soon?
    cdnify.com - fresa.org (strawberry) - autismcharity.com
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  12. 02-10-2009, 10:56 AM #12
    lotk.com
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    Bari has already contacted me and the domain has been transferred out of the other registrar but isn't showing up in my moniker account yet. Hopefully it will show up soon. Thanks for your help Bari!
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  13. 02-10-2009, 12:00 PM #13
    jrzeygirl
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    Quote Originally Posted by lotk.com View Post
    Bari has already contacted me and the domain has been transferred out of the other registrar but isn't showing up in my moniker account yet. Hopefully it will show up soon. Thanks for your help Bari!
    My pleasure!



    Quote Originally Posted by Auraka View Post
    Bari,

    I think it is a sad state of affairs when people HAVE to contact you to get things done, hopefully this will be fixed soon?
    Auraka

    I agree however unfortunately things happen. I’m just glad I was able to assist!

    If/when you (or anyone) is in need of Moniker support, a help ticket should be opened within your/their Moniker account under Moniker Support Center.

    ..and of course - I'm here to help too if need be!


    THANKS
    Last edited by jrzeygirl; 02-10-2009 at 12:04 PM. Reason: Automerged Doublepost
    ~Bari
    bari@enom.com
    Skype: jrzeygirl
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