GoDaddy email - all incoming emails are rejected

**draggar** · 04-19-2008, 12:14 PM

I've set up an email address at GoDaddy but all emails I try to send to it are rejected with an error message similar to this:

From GMail:

Technical details of permanent failure:
PERM_FAILURE: Gmail tried to deliver your message, but it was rejected by the recipient domain. The error that the other server returned was: 553 553 sorry, relaying denied from your location (removed IP address) (#5.7.1). We recommend contacting the other email provider for further information about the cause of this error. Thanks for your continued support. (state 14)

From another domain:

SMTP error from remote server after RCPT command:
host smtp.secureserver.net(removed Ip address):
553 sorry, relaying denied from your location (removed IP address) (#5.7.1)

I can send emails from the email (though Outlook) and they do get delivered but even when I reply I get this error message.

I get this when I send an email to it from my ISP (Comcast), from one of my other domain, or from GMail. I've tried checking the security setup in the email manager but I do not see anything that would reject all emails.

Any suggestions?

**south** · 04-19-2008, 12:37 PM

I think I'd call GoDaddy.. First guesses would be they're using a very strict blocklist (maybe spews), or have not configured a ptr record for the server.

**draggar** · 04-19-2008, 12:44 PM

Must be a huge spectrum since the IP addresses are all different. :(
(and none of them are my IP address)

Calling them now.

Of course, just as they answer the phone it starts to work. I guess I was too impacient.

**south** · 04-19-2008, 08:09 PM

Look at the top right of godaddys home page.. bob parsons blog. I did not take the time to watch it, but it looks like what you're after.

http://www.bobparsons.com/Top10thing...t.html?watch=1