Godaddy losing popularity fast as they ruin customers

[MobileDesigner]

Someone make them stop asking if we want to fillout a "customer survey"!!!!!!!!!

[Banned: domain newbie]

Someone make them stop asking if we want to fillout a "customer survey"!!!!!!!!!

i don't know if its just me, but i never got any calls from GoDaddy neither they asks me for a "customer survey", or have i unclicked some "contact with the offers" window..

[MobileDesigner]

i had to call them a few times (also noting that i was in a hurry before the converstation began). at the end of the conversation, they asked "can i send you out a customer survey?"

Keep in mind that i live in japan and just an extra sentence ranks up the phone bill. I just want to ask a question, hear the answer and "click".

[socalboy]

Adam, if they're so great, why don't you park there?

[katherine]

...
The No 2 reason is related - all the annoying up- and cross-selling screens and messages. It's just a waste of time for serious customers. I know what I want, I'm not interested in all this hard sell crap.

Totally agree. I don't want to put up with all the silly screens either, I should be able to register in 3 clicks. Like Dynadot for example: register -> use available balance -> confirm -> finished !

Maybe GD is a good choice for the average john doe, but professional domainers are looking for more than pretty girls on the home page

[draggar]

Someone make them stop asking if we want to fillout a "customer survey"!!!!!!!!!

Only one? Just one survey? Hell, my company used to do, on average, 4-8 separate surveys for each customer (and they wonder why they're losing customers?).

Maybe send an email link after the call to a survey?

[Adam Dicker]

Adam, if they're so great, why don't you park there?

I am working on building the parking system amongst other things, I am not long from moving parked domains to GD.

Adam

[Adam Dicker]

Someone make them stop asking if we want to fillout a "customer survey"!!!!!!!!!

It is these sureveys that help us give features users want:

http://www.thedomains.com/2008/03/31...tdnam-changes/

You must speak to be heard and I am here to listen.

For all the trollers out there, if you don't check out tdnam.com , you are missing some great opportunities. It is the domainers best kept secret.

-=DCG=-

[Keyword Factory]

For all the trollers out there, if you don't check out tdnam.com , you are missing some great opportunities. It is the domainers best kept secret.

-=DCG=-

Since you work for GoDaddy shouldn't these promotional posts be in the adverising section? impactadmin has a sticky saying these types of posts are not allowed in this section.

[rkbdomain]

For all the trollers out there, if you don't check out tdnam.com , you are missing some great opportunities. It is the domainers best kept secret.

That is true, I have bought domains there for well-below market value from owners who had no clue what their domains were worth. The problem is it's a horrible place to sell domains, and that's what GoDaddy needs to fix.

[Acro]

Since you work for GoDaddy shouldn't these promotional posts be in the adverising section? impactadmin has a sticky saying these types of posts are not allowed in this section.

LOL are you kidding me? It's his own forum

[Keyword Factory]

LOL are you kidding me? It's his own forum

So there should no problem with moving it. I am sure he doesn't want to mislead anyone.

[Keyword Factory]

GoDaddy just called my house AGAIN with another telemarketing call. The Godaddy employee who owns this discussion board, Adam Dicker, did nothing to resolve this matter other than to have his people call my house over and over and over.

[willzoid]

I used to be a very satisfied GoDaddy customer, but that all changed a month ago when I found out that they don't honor their guarantees regarding renewal pricing. I presume they are doing the same to some of you too. Here's my story:
http://www.dnforum.com/f209/calling-...ad-290918.html