Slowest customer service ever? - DNForum - Domain Sales, Domain Forum, Domain Appraisals, Domain Registrars

**Manolete** · 11-10-2006, 04:14 PM

Hi,

I recently won two domains in an auction at Snapnames. I have yet received Receipt mail from Buydomains but no information on trasferring.

Two emails sent to them today without answer.

Meanwhile, domains are parked at SEDO and ready to be sold (although I don't think noone will buy them).

Is this the normal behaviour with Buydomains? I've never dealt with them before.

Thanks

**PapaStiz** · 11-10-2006, 10:31 PM

When I bought from BD I had my domains within hours.

**BGray** · 11-10-2006, 10:46 PM

They've been real quick for me. Have you tried calling them?

**PRED** · 11-11-2006, 03:39 AM

Try support on dnforum! Or rather don't, you will never hear back, & i mean never!
Predator

**sdsinc** · 11-11-2006, 07:12 AM

From my experience 2 days for BD is not unusual. I don't know if they work at the week-end.

**Manolete** · 11-14-2006, 10:42 AM

Thanks mates. Impossible to communicate with them... They don't answer phone (always communicate) or mail...

Crazy thing is his international contact phone in Contact US page is incorrect...

If any of you have a direct email or something, please, send it to me. At sales@buydomains.com they seem to be in vacation

**msl** · 11-14-2006, 10:47 AM

this calls for a "slowest support in the industry award thread!" we shall start one off and see who / what wins it!

as for DNF support, or any other "richer than they used to be company" just try the HOT TUB direct line on their PRIVATE YACHT.... they answer every time, 24/7

**Manolete** · 11-14-2006, 10:55 AM

LOL msl

Finally, I could reach a nice girl (even speaking some Spanish). Now my question is in process.

They still have to fix all this phone numbers mess, IMO.

**sdsinc** · 11-14-2006, 10:55 AM

Quote:

Originally Posted by Manolete

Thanks mates. Impossible to communicate with them... They don't answer phone (always communicate) or mail...

Crazy thing is his international contact phone in Contact US page is incorrect...

If any of you have a direct email or something, please, send it to me. At sales@buydomains.com they seem to be in vacation

Try this perhaps:
David Helgeson
dhelgeson {AT} buydomains {DOT} com
781-839-2863
He was my rep last time I dealt with them. Good luck

**Manolete** · 11-14-2006, 11:02 AM

Thanks Kate,

I'll use that data in case my question loses in deep space...

11-10-2006, 04:14 PM	#1 (permalink)
Manolete Platinum Lifetime Member Last Online: 11-10-2008 10:41 AM iTrader: (2) Join Date: Nov 2006 Posts: 284 DNF$: 486 Location: Spain Country:	Slowest customer service ever? Hi, I recently won two domains in an auction at Snapnames. I have yet received Receipt mail from Buydomains but no information on trasferring. Two emails sent to them today without answer. Meanwhile, domains are parked at SEDO and ready to be sold (although I don't think noone will buy them). Is this the normal behaviour with Buydomains? I've never dealt with them before. Thanks

11-10-2006, 10:31 PM	#2 (permalink)
PapaStiz Platinum Lifetime Member Last Online: Today 12:17 PM iTrader: (123) Join Date: Mar 2005 Posts: 1,867 DNF$: 860 Location: CSA Country:	Re: Slowest customer service ever? When I bought from BD I had my domains within hours.

11-10-2006, 10:46 PM	#3 (permalink)
BGray Name: Bryan Last Online: Today 12:25 PM iTrader: (32) Join Date: Oct 2002 Posts: 1,037 DNF$: 6,848 Location: Houston Country:	Re: Slowest customer service ever? They've been real quick for me. Have you tried calling them? __________________ Local Database \| Insurance.us

11-11-2006, 03:39 AM	#4 (permalink)
PRED Last Online: Yesterday 08:48 PM iTrader: (118) Join Date: May 2006 Posts: 7,966 DNF$: 1,081 Country:	Re: Slowest customer service ever? Try support on dnforum! Or rather don't, you will never hear back, & i mean never! Predator __________________ For Sale for a Limited Time. Offers via PM

11-11-2006, 07:12 AM	#5 (permalink)
sdsinc Missing in action Name: Kate Last Online: Today 12:47 PM iTrader: (41) Join Date: Jul 2005 Posts: 4,671 DNF$: 28,105 Location: .cz Country:	Re: Slowest customer service ever? From my experience 2 days for BD is not unusual. I don't know if they work at the week-end. __________________ VeryOldNames.com

11-14-2006, 10:42 AM	#6 (permalink)
Manolete Platinum Lifetime Member Last Online: 11-10-2008 10:41 AM iTrader: (2) Join Date: Nov 2006 Posts: 284 DNF$: 486 Location: Spain Country:	Re: Slowest customer service ever? Thanks mates. Impossible to communicate with them... They don't answer phone (always communicate) or mail... Crazy thing is his international contact phone in Contact US page is incorrect... If any of you have a direct email or something, please, send it to me. At sales@buydomains.com they seem to be in vacation

11-14-2006, 10:47 AM	#7 (permalink)
msl Platinum Lifetime Member Last Online: 08-30-2009 06:54 AM iTrader: (9) Join Date: Sep 2006 Posts: 266 DNF$: 895 Location: Kissimmee Country:	Re: Slowest customer service ever? this calls for a "slowest support in the industry award thread!" we shall start one off and see who / what wins it! as for DNF support, or any other "richer than they used to be company" just try the HOT TUB direct line on their PRIVATE YACHT.... they answer every time, 24/7 __________________ wanted: generic private medical insurance healthcare domains to buy or lease * FOR SALE or LEASE >>>** ¦1¦2¦3¦4

11-14-2006, 10:55 AM	#8 (permalink)
Manolete Platinum Lifetime Member Last Online: 11-10-2008 10:41 AM iTrader: (2) Join Date: Nov 2006 Posts: 284 DNF$: 486 Location: Spain Country:	Re: Slowest customer service ever? LOL msl Finally, I could reach a nice girl (even speaking some Spanish). Now my question is in process. They still have to fix all this phone numbers mess, IMO.

11-14-2006, 11:02 AM	#10 (permalink)
Manolete Platinum Lifetime Member Last Online: 11-10-2008 10:41 AM iTrader: (2) Join Date: Nov 2006 Posts: 284 DNF$: 486 Location: Spain Country:	Re: Slowest customer service ever? Thanks Kate, I'll use that data in case my question loses in deep space...

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