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| Platinum Lifetime Member Last Online: Today 01:53 PM iTrader: (1) Join Date: Aug 2002
Posts: 345
DNF$: 1,881 Location: Beijing, China
Country: | How if an escrow.buyer does not confirm the receipt of the domain? Hi, I am selling a domain name via escrow.com. And I have instructed the buyer to send an email to escrow.com and copy to me, to confirm his account at enom.com. Then after I pushed this name, the domain buyer does not confirm his receipt of the name. Instead, I found he is trying it out to another domain registrar. I have emailed escrow.com for their help, and I also forward the domain push confirmation email sent from enom.com. Any advice? Thanks!
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| Platinum Lifetime Member
Country: | Quote:
What was the time set for the buyer to evaluate if all was OK? Did you push the domain within the same registrar or to another? | |
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| | #4 (permalink) |
| DNF Member | Re: How if an escrow.buyer does not confirm the receipt of the domain? Most likely, the buyer is not acting in bad faith. I had a lot of sales where the buyers never bothered to login to escrow and confirm receipt of the domain name, and sometimes also transferred the domain name to another registrar and even changed domain ownership for example from personal name (escrow account and credit card holder) to their company names. In all cases, I was promply paid by escrow... The point is that the buyers also did not "REJECT" the domain name at escrow website, and it makes sense for sellers to make a screenshot of a whois immediately after the domain push. Escrow may start an inspection period themselves after the whois verification, and after it is over - the sellers are paid. However if the buyer REJECTED the domain name at escrow website - it is another story. |
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| | #5 (permalink) |
| Fiscal Conservative Name: RG Last Online: 10-31-2009 01:56 AM iTrader: (13) Join Date: Aug 2006
Posts: 5,874
DNF$: 20,092 Location: California
Country: | Re: How if an escrow.buyer does not confirm the receipt of the domain? Tonyk2000 is correct, the last time this happened to me I called Escrow and they told me if the buyer doesnt confirm, they send out the payment anyway after 7 days, confirming is not mandatory in order to get paid, if both parties did everything right, Escrow guarantees the transaction. RG If I ever have a problem, I know who not to ask. |
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| Bloody lovely Last Online: Today 07:14 PM iTrader: (394) Join Date: Feb 2004
Posts: 23,904
DNF$: 4,079 Location: USA
Country: | Re: How if an escrow.buyer does not confirm the receipt of the domain? I always: 1. Create the eNom account myself, as a sub-account under mine (this eliminates most fast-acting attempts to move it out) 2. I CC support@escrow on the e-mail with the account info that I send to the buyer. 2. Set 24 hours as the automatic agreement period. Not a day more. This way even if the buyer delays responding, the transaction completes.
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| | #7 (permalink) | |
| Fiscal Conservative Name: RG Last Online: 10-31-2009 01:56 AM iTrader: (13) Join Date: Aug 2006
Posts: 5,874
DNF$: 20,092 Location: California
Country: | Re: How if an escrow.buyer does not confirm the receipt of the domain? Quote:
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| DNF Addict Name: Doug Last Online: Today 07:44 PM iTrader: (175) Join Date: Jul 2004
Posts: 6,886
DNF$: 68,548 Location: Florida
Country: | Re: How if an escrow.buyer does not confirm the receipt of the domain? Quote:
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