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Old 08-23-2007, 11:27 AM   #1 (permalink)
 
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My domain names have been Hijacked!

My gmail account password has been changed... hotmail... and so have all my registeres.


Whois is all changed. Im on the phone with godaddy and they are being of NO HELP!

What can I do???

DOmain names hijacked...

EDIT:
Domain names edited out by Ashaw.
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Old 08-23-2007, 11:30 AM   #2 (permalink)
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Yikes sorry to hear about this. So many times I have heard this story about free email accounts instead of POP3's for a domain. I hope you get it all straightened out.
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Old 08-23-2007, 11:35 AM   #3 (permalink)
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the whois info for the person who hijacked the domains is the don hamilton one right? i just picked a random domain like opps.us and did a whois....

I wonder if that is real contact info for this "hijacker"
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Old 08-23-2007, 11:36 AM   #4 (permalink)
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Stop using your computer immediately! The only way they'd get access to all these accounts is via a trojan horse.
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Old 08-23-2007, 11:43 AM   #5 (permalink)
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nevermind seems like they are registered all over the place...the email addresses are similar though
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Old 08-23-2007, 11:56 AM   #6 (permalink)
 
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Does anyone have monte's number?
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Old 08-23-2007, 12:01 PM   #7 (permalink)
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Sorry to hear about that Andrew.. always make strong passwords and use antivirus + antispyware
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Old 08-23-2007, 12:36 PM   #8 (permalink)
 
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I am on the phone now asking what the hell is going on at godaddy, perhaps if others phone as well GD might put a hold on all AShaws domains!

This is where we should help a fellow member immediately

.................................................. .............
Andrew,

Just spoken to GoDaddy:

1) contact their Dispute Department immediately with a list of domains and explain what has happened!

2) On the GoDaddy Homepage go to 'Forgot password' and click it
- go to bottom choice 'change account'
- print this form out
- fax this form along with photo id to the address given

This should immediately be handled by both departments and should stop any further movement of your domains. I have been told that bothe departments will then get immediately in touch with you.

DO THIS NOW!


Let us know if you are having any further problems.

Fingers crossed mate,

Bill
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Old 08-23-2007, 12:42 PM   #9 (permalink)
 
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I'm calling as well, i know a guy that works there. Not sure if it will do anything but it's worth a shot.
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Old 08-23-2007, 12:49 PM   #10 (permalink)
 
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Thanks for your help guys...

Domainsite domain names are secured.
Email has been sent to both Moniker and godaddy
Paypal account temp frozen
Bank notified.
Is there anything else that anyone can think of?

Godaddy has given me an email address to contact... They say it will take 24 + hours for a response. I talked to a supervisor, and he explained to me that domain names cant be pushed out of an account for 60 days... Which if I remember correctly.. Cant they be pushed from account to account?
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Old 08-23-2007, 12:51 PM   #11 (permalink)
 
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They can be pushed from account to account but they will stay at godaddy. GD will be able to track them down and put them back into your account once you prove that they are yours.
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Old 08-23-2007, 12:52 PM   #12 (permalink)
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I want to say there is no hold when pushing from account to account, but I may be wrong. I have never tried it.
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Old 08-23-2007, 01:09 PM   #13 (permalink)
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Quote:
Originally Posted by jdk View Post
I want to say there is no hold when pushing from account to account, but I may be wrong. I have never tried it.
eNom does this.
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Old 08-23-2007, 01:10 PM   #14 (permalink)
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Quote:
Originally Posted by Acroplex View Post
Stop using your computer immediately! The only way they'd get access to all these accounts is via a trojan horse.
i think thats the best advise .
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Old 08-23-2007, 01:10 PM   #15 (permalink)
 
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Quote:
Originally Posted by jdk View Post
I want to say there is no hold when pushing from account to account, but I may be wrong. I have never tried it.
Thats correct, only enom does that. I have received domain names into my GD account and pushed them into another account right afterwards.
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Old 08-23-2007, 01:13 PM   #16 (permalink)
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the hold for account to account on godaddy is 15 days. eNom is 7.
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Old 08-23-2007, 01:21 PM   #17 (permalink)
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Quote:
Originally Posted by Ashaw View Post
Thanks for your help guys...

Domainsite domain names are secured.
Email has been sent to both Moniker and godaddy
Paypal account temp frozen
Bank notified.
Is there anything else that anyone can think of?

Godaddy has given me an email address to contact... They say it will take 24 + hours for a response. I talked to a supervisor, and he explained to me that domain names cant be pushed out of an account for 60 days... Which if I remember correctly.. Cant they be pushed from account to account?
Do not use email to contact them - Call them immediately!

Good luck!
John
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Old 08-23-2007, 01:24 PM   #18 (permalink)
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I contacted GoDaddy, and requested they take a look and put on a hold if it looks like these have recently been pushed around.

They are pretty good at doing that sort of thing.
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Old 08-23-2007, 01:26 PM   #19 (permalink)
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Quote:
Originally Posted by Acroplex View Post
Stop using your computer immediately! The only way they'd get access to all these accounts is via a trojan horse.
or through unsecured wireless, there was a security alert a few days ago about gmail sending its login cookie unsecured by http before the https session kicks in.... by default
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Old 08-23-2007, 01:27 PM   #20 (permalink)
 
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Ive stopped using the computer that I was origionally using.

Johnn... I've origionally called all of them, but 2 of the three have told me to email there support....

I called "DON HAMILTON"
The number is a california number...

His "claims"

He knows nothing about it, he has a website... he couldnt remember the name of it... He was contacted by domainsite this morning. Its his correct address, but not his email address.

If it means anything to anyone... Domainsite has BY FAR been the most helpful. They INSTANTLY gained access to the domain names, froze them, changed my account password and email address within a matter of 15 minutes.

Godaddy has told me to wait 24 hours, while they review my EMAIL to a seccond party "undo" service.

Moniker's support tech has told me to email them, they have yet to get back with me.... Calling them back now.

Namecheap... I cant even find a contact number for them.
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