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Old 04-15-2008, 09:03 AM   #1 (permalink)
 
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Unpaid Sedo Auction - Any possibility to do anything?

I sold a domain name via Sedo auction on Mar/17/08.
Today I have received an email that the whole transaction was cancelled.

They refused to provide the email address of the buyer, just this:

Alexander Walsh
100 Pall Mall

5NQ
SW1Y
United Kingdom


I assume it should be:

Alexander Walsh
100 Pall Mall
London, 5NQ SW1Y
United Kingdom

Anyway, without a phone number or email address, it's not easy to contact him, or even to verify if such person exists.

Any ideas what I can do?
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Old 04-15-2008, 09:36 AM   #2 (permalink)
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You can take the legal route and subpoena their full info. Sedo does not release the other party's info as part of the strict privacy laws in Europe. As far as I am concerned, this is plain BS. As a seller, or even as a buyer, my full contact info always appears on the contract. Sedo is Germany-based and their legal team is doing what's best to protect their interest. Two days ago, a buyer renegged on a $75k sale claiming "erroneous acceptance" of the offer!
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Old 04-15-2008, 09:45 AM   #3 (permalink)
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Hardluck man! Welcome to sedo.get used to it.
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Old 04-15-2008, 09:51 AM   #4 (permalink)
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The address - it's a nice part of town!
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Old 04-15-2008, 09:53 AM   #5 (permalink)
 
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My full contact also appeared on the contract, but the buyer's was empty.

I don't care about the identity of the buyer, as long as he pays what promised. But why should I wait almost one month and feel the obligation to sell only to him (because I accepted it)?

Simply I don't like the fact that they protect him more then me.
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Old 04-15-2008, 09:59 AM   #6 (permalink)
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Once the transaction goes through, the buyer's info appears on the contract; the buyer is able to view the seller's contact info all along.

What I do when a transaction is lingering: I call Sedo and ask about the location of the buyer and ask them to investigate further, if the transaction takes too long.
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Old 04-15-2008, 10:06 AM   #7 (permalink)
 
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How much was the sale?

I too have lost a sale a couple times on sedo before, so frustrating!
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Old 04-15-2008, 10:25 AM   #8 (permalink)
 
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Quote:
Originally Posted by Acroplex View Post
Once the transaction goes through, the buyer's info appears on the contract; the buyer is able to view the seller's contact info all along.

What I do when a transaction is lingering: I call Sedo and ask about the location of the buyer and ask them to investigate further, if the transaction takes too long.
My emails to Sedo where I asked whether they had ever talked to him via phone or at least received any response via email remained unanswered. I called them and talked to a colleague of the guy in charge, but he gave me only general information.

Anyway, it was frustrating to wait without any info about the transaction and any contact data of the buyer. I would normally wait another week or two, if the buyer explains me his situation, if he tells that e.g. that there was an earthquake in London or problems in his family... but having no information and zero communication is very frustrating.

It was only 950 GBP.
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Old 04-15-2008, 01:32 PM   #9 (permalink)
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Lol, you really think that is a REAL address ?. Look here at the picture on the righthandside and the description. http://en.wikipedia.org/wiki/Pall_Mall,_London See what address is says ?.
Give up it is false address, and probabaly also the name.

DG

Also;
Career Energy
100 Pall Mall
London
SW1Y 5HP

About 250 domains regged at 100 Pall Mall, and 70 to Alexander Walsh, but none to both.

DG

Last edited by domaingenius; 04-15-2008 at 01:39 PM. Reason: Automerged Doublepost
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Old 04-15-2008, 01:46 PM   #10 (permalink)
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Sedo needs to straighten up their verification process, binding each bid to a credit card.
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Old 04-15-2008, 01:48 PM   #11 (permalink)
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What happens when Johnny Untraceable buys domain.com for $10k through Sedo, uses a stolen cc, gets control of the domain. Payment goes through, but eventually gets reversed. Sedo has already transferred money to seller, buyer has domain.

Does Sedo get stuck with the domain after all the legal stuff goes through?
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Old 04-15-2008, 03:45 PM   #12 (permalink)
 
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They may have some insurance for such cases, or the registrar may help...

Anyway, I still have my domain, and I'll continue using Sedo in certain situations, but it's never too late to improve something, maybe somebody from Sedo reads it. That's why I started this thread...
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Old 04-15-2008, 05:14 PM   #13 (permalink)
 
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I have to say that I sold maybe 20 names without any problem before Sedo introduced their so-called certification program. Ironically I then began to face my first deadbeats

BTW outside America not everyone has got a credit card. Hard to believe but true
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Old 04-15-2008, 05:21 PM   #14 (permalink)
 
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Anyone that is serious AND makes business related in any way to the internet has a credit card or a debit card.
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