Pool.com - Review this Drop Catcher

[impactadmin]

Backorder as many domains as you like for FREE! You only pay when we successfully acquire a domain for you.

[acronym007]

Pool is the worst service of all the drop services plus they make you compete against yourself in bidding wars. I don't use them unless I have too.

[Momentum]

They catch some good names.

But I have to agree with acronym007 that they have terrible customer service and some of the registrars they use are basically non-existant. I have lost several names because I was unable to renew or transfer out domain names registered with their some of their amateurish registrar partners.

[gingeman]

Hmm, yeah , they get the names, but I'm never too convinced about the legitimacy of their 'auctions'. I'm sure they drive the prices up themselves when they know they have a buyer. The are just huge cybersquatters really- I don't like their policies but they are one of the best if you must get that name.

[pcad]

Originally Posted by Momentum

They catch some good names.

But I have to agree with acronym007 that they have terrible customer service and some of the registrars they use are basically non-existant. I have lost several names because I was unable to renew or transfer out domain names registered with their some of their amateurish registrar partners.

Good improve for that problem is fast transfer catched domain as soon as 60 days passed away.

My expirence shows that support react good for me after cachting domain. I very often send "ask for support with acoount at exotic pool partner-registrar" sometimes twice. For me they always answered then.

[egyman]

coooooool guys

[TooMany]

Picks up well. Not sure about the auction system though, seems like certain domains can run out of control without reason.

[Varchar]

Stopped using pool... it's really a waste of time unless you have the budget to win the domain from auction. Also names that they picked up are using registrars that is impossible to contact. I remember one of the registrar is in Japanese and they don't speaker english when I wrote for support. They actually wrote me back in Japanese which of couse I have no idea what they were saying...

[Azam.biz]

Terrible customer support. They push your domains to their own registrar, namescout, who have so many bugs with their system it is a joke. I will never use Pool again.

[jecy]

manage my snaped domain so badly

[Raider]

They were good when Snapnames was non-auction and couldnt catch a fly, but with Pool fighting WLS in the courts, they made Snapnames what they are today, the dominate catcher. Unless Pool partners with some big Registrars with exclusive backorders, they are well on there way out.

[jecy]

do not easyly to manage my snaped domain

[sudesh]

I am not convinced about the legitimacy of their 'auctions'.

[3ammary]

didn't try it

[wangjinhk]

I tried a lot of domains,but none they could cathed~

[bdmunee]

They're great if you enjoy shill bidding and bogus PR on 99% of the high PR domains.

[NameFetish]

Shill bidding, and once lost a very valued name because I was unable to renew or transfer it out of the Japanease partner registrar it was automatically at after the drop catch.

[Pool.com]

Hey Jules70, I'd really like to know the auction where you suspected shill bidding? Pool.com does not participate in this kind of activity and I welcome the opporutity to demonstrate to you that your experience was not a shill bid. If you want to contact me directly, please do... rciahrd@pool.com (I am the CEO at Pool.com).
Cheers

Ooops, sorry. email typo... richard@pool.com

[aZooZa]

Old thread.