Just an update. After what went down I email cira last night about the matter. I just received email from Veronique Charron at cira.
Thank you for your interest in .CA. Note that you have no obligation to renew a
domain name with your current Registrar. You can still transfer a domain name
even if it has not been renewed.
Your Registrar must provide the code within 5 days of receiving your request for
the code. You must also ensure that there are no locks in place on the domain
name, your Registrar may provide you with the ability to enable some additional
security locks on the domain name. In order to transfer your domain name any
locks put in place by you or your current Registrar must first be removed.
If your Registrar will not provide the authorization code within 5 days from the
moment you requested it, please do not hesitate to forward us any written
communication regarding this issue you had with your Registrar. We will gladly
escalate the issue.
If you require further assistance, please do not hesitate to reply to this email
and I will be pleased to answer any additional questions you may have. You may
also contact our Customer Service Department by calling 1-877-860-1411.
Alternatively, you may visit our public website at
www.cira.ca and click on
"Contact Us".
Kind regards,
Veronique Charron
Canadian Internet Registration Authority (CIRA)
About 5 minutes later I receive an email from netfirms with auth code.
Bookmarks