@ whitey59 - Since I work for Tucows and manage the expired domain auction program, I'd greatly appreciate it if you could email me directly (bsweetman [at] tucows.com) with the specifics of the two auction domain names that you had a problem with. I am sorry to hear you had a bad experience, and I want to investigate what may have happened with these domains since the problems you describe are certainly *not* typical of what happens to expired Tucows domains auctioned via NameJet, and the vast majority of people who buy Tucows expired domains every day from NameJet are very satisfied.
For the record, all Tucows expired domains auctioned through NameJet are placed with myhosting.com, a Tucows reseller, and they provide excellent customer support via phone, email, and live chat. For help with domains acquired this way, visit
http://myhosting.com/help/ ... and you can transfer the domain away to another registrar at any time, if you wish to.
The only reason a Tucows expired domain would end up somewhere other than with myhosting.com is if it was a Tucows expired domain that *dropped* and was picked up via a dropcatching services (like SnapNames and Pool) ... those could end up with whatever registrar the dropcatching service is using, and as we all know not every registrar offers the same level of customer service.
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