Fabulous Screws You - (Actually resolved)

[clemzonguy]

PROBLEM HAS BEEN FIXED *UPDATE*

[Honan]

Thanks for the tip
Although the default payout to the account can be changed to paypal or cheque for amounts over $25 per month

[clemzonguy]

Yeh but what I'm saying is that if your payout is say $16-$20 per month from revenue it will just keep going into your account balance if it's not over $25 for that month alone. Wheras domain sponsor sends a check for a cumulative amount. Which really sucks because I had already selected paypal and expected this to happen when the full amount went over $25.

[GeorgeK]

Email their customer support, and ask for a payout.

[clemzonguy]

I did d
Waiting to hear back.

[clemzonguy]

Got paypal payment from the support staff a few minutes ago already.
I don't know about any official policy on this but I assume now that they will credit you if you ask them to send a payment from the balance but by default you will not receive a payout if under $25 by default.

[clemzonguy]

FABULOUS RESPONCE

Hi XXXX,

The way the system currently works, if you earn less than $25 in a calendar month it is automatically deposited into your account.

We are going to build in a 'request payout' feature, but for the moment if you wish to be paid out from your account all you have to do is email me.

We've been busy working on other features, and have grown so quickly that the payout system is in need of attention.

I've sent you the $XX.XX via paypal.


Kind Regards,

Kris Robinson
Wholesale Account Manager
Fabulous.com

[aptimass]

Fabulous has always done the right thing for me. They have great customer service, but they do have some odd hours, must be that other side of the world thing.