UK Bank Blunder

**Dale Hubbard** · 08-03-2005, 07:54 AM

BANK SORRY OVER BLUNDER

A bank has apologised to a customer after sending him a debit card bearing the name "Dick Head".

NatWest said it had launched an inquiry after Chris Lancaster, 18, of Tiptree, Essex, received a cash card with the wording: "Mr C Lancaster Dick Head".

Mr Lancaster said he did not spot the insult until he was handing over the card in a supermarket to pay for something a few days after it arrived in the post.

"I couldn't believe it," he said.

"When I got the card out I saw the name embossed on it. I was so embarrassed I put it back in my wallet.

"I know I've been overdrawn a few times but I've done nothing to deserve this.

"The bank said it must have been a worker with a grudge"

A NatWest spokesman said: "We have apologised unreservedly to Mr Lancaster.

"This is completely unacceptable and we have launched an investigation."

**sufi** · 08-03-2005, 11:16 PM

lol, poor guy.

**Banned: slavahosting** · 08-04-2005, 01:11 AM

lol, thats hilarious

**VisualDigits** · 08-04-2005, 08:09 AM

them Brits

so funny

**DNFreek** · 08-04-2005, 04:59 PM

can't he sue the bank
go get some $$$$ for the insult man

**Darren06** · 08-04-2005, 06:57 PM

They should compensate him some $$$.

**Dale Hubbard** · 08-05-2005, 12:13 AM

I don't think so. Every card I have ever had comes with a clause that says something like: "Please ensure the details printed on the card are correct before signing and using for the first time..." Nice idea though! I'm sure he'll have had some small compensation for the embarrassment, but not much - British banks are not the most generous that way :(