DNForum Services - DNForum - Domain Sales, Domain Forum, Domain Appraisals, Domain Registrars

**SigRent.com** · 09-08-2005, 06:24 PM

Hey recently i purchased a skin through the services link on the main forum page at $199.95 i thought it could really spice up my new forums look and maybe help to get more members.
But about 2-3 hours afterwords i was contacted by another skinner from another forum with a great portfolio and price the work he did was really what i was looking for so i decided to go with him.
I tried contacted the admin in which the forum skins are associated with (ImpactAdmin) asking if i could get my money back didnt get a reply for a day or so in which he said ill have it on monday (which i never received).
Since then i have pmed him 2-3 times tried e-mailing and sending a support ticket via there site with no response still.
Then i sign into msn in which Huseyne (think his name is) is online i send a message then he happens to go offline about 3-4 seconds afterwards.
Not sure if this is associated with DNForum at all im just posting because it gives you a bad name i know i wont be purchasing anything else through there.
Ive talked to and heard of a few other people with the same problem it seems the customer is not looked after.
Not sure what to do next any thoughts?
Maybe an admin can respond?

**dvestors** · 09-09-2005, 02:02 AM

You should have posted this over in feedback/suggestions, you would get a quicker response...you could PM CS-ADMIN (Customer Service for DNF). They're all really nice people, I'm sure there's an explanation..probably just swamped with work..I don't think DNF would rip off a member, much less an exclusive one

**Bender** · 09-09-2005, 02:10 AM

moved.

**SigRent.com** · 09-09-2005, 02:13 AM

Im not saying they ripped me off just saying that all i am wanting is a refund of the payment which takes 5 minutes at most and the communication between the buyer and the developer is poor for further purchasers.

**dvestors** · 09-09-2005, 02:22 AM

I must have misinterpreted your post then:

Quote:

Originally Posted by SigRent.com

im just posting because it gives you a bad name i know i wont be purchasing anything else through there.

It sounded ,to me, like you felt ripped off, by trying to "give them a bad name"...sorry for the misunderstanding of your post.

**GiantDomains** · 09-09-2005, 02:23 AM

Sorry for the delay. Try contacting Adam directly. amd @ highimpactsites.com

**SigRent.com** · 09-09-2005, 02:46 AM

okay e-mail sent thanks

**Dnforumadmin** · 09-09-2005, 11:25 AM

Hello SigRent.com
I appologize for the delay, refund is completed.
If you have any questions or concerns regarding DnForum.com please feel free to post here.

Regards,

**martialtiger** · 09-09-2005, 11:43 AM

I have a question. I upgraded to Exclusive about 2-3 days ago and sent an email and PM as suggested in the "First Step" thread under the Exclusive board. I have yet to receive any info or PM regarding the member benefits and would love to really start using the benefits. I am in no way disappointed but would like to get a ETA on getting that info back to me. Have a great day/weekend everyone!

**Dnforumadmin** · 09-09-2005, 11:48 AM

Hello Martialtiger,

I will have all the information sent out to you via Pm as soon as possible.

I appologize for the delay.

Regards,

**martialtiger** · 09-09-2005, 11:51 AM

CS-Admin,

No apologies needed. I know how things can get delayed and backed up. Thanks for responding though.

**Dnforumadmin** · 09-09-2005, 02:29 PM

Martialtiger, PM Sent

**GiantDomains** · 09-09-2005, 11:20 PM

Quote:

Originally Posted by martialtiger

I have a question. I upgraded to Exclusive about 2-3 days ago and sent an email and PM as suggested in the "First Step" thread under the Exclusive board. I have yet to receive any info or PM regarding the member benefits and would love to really start using the benefits. I am in no way disappointed but would like to get a ETA on getting that info back to me. Have a great day/weekend everyone!

There was a page being designed that listed all the benefits/tools and how to get them. I will check on its progress next week.

09-08-2005, 06:24 PM	#1 (permalink)
SigRent.com Last Online: 10-05-2009 10:59 PM iTrader: (38) Join Date: Jan 2005 Posts: 1,106 DNF$: 1,905	DNForum Services Hey recently i purchased a skin through the services link on the main forum page at $199.95 i thought it could really spice up my new forums look and maybe help to get more members. But about 2-3 hours afterwords i was contacted by another skinner from another forum with a great portfolio and price the work he did was really what i was looking for so i decided to go with him. I tried contacted the admin in which the forum skins are associated with (ImpactAdmin) asking if i could get my money back didnt get a reply for a day or so in which he said ill have it on monday (which i never received). Since then i have pmed him 2-3 times tried e-mailing and sending a support ticket via there site with no response still. Then i sign into msn in which Huseyne (think his name is) is online i send a message then he happens to go offline about 3-4 seconds afterwards. Not sure if this is associated with DNForum at all im just posting because it gives you a bad name i know i wont be purchasing anything else through there. Ive talked to and heard of a few other people with the same problem it seems the customer is not looked after. Not sure what to do next any thoughts? Maybe an admin can respond?

09-09-2005, 02:02 AM	#2 (permalink)
dvestors DNF Addict Last Online: Yesterday 12:52 AM iTrader: (138) Join Date: Feb 2005 Posts: 2,006 DNF$: 377 Location: Houston Country:	Re: DNForum Services You should have posted this over in feedback/suggestions, you would get a quicker response...you could PM CS-ADMIN (Customer Service for DNF). They're all really nice people, I'm sure there's an explanation..probably just swamped with work..I don't think DNF would rip off a member, much less an exclusive one

09-09-2005, 02:10 AM	#3 (permalink)
Bender www.LOL.biz Name: Daniel Last Online: Today 03:30 PM iTrader: (14) Join Date: Apr 2004 Posts: 1,893 DNF$: 5,662 Location: .ro Country:	Re: DNForum Services moved. __________________ Refinance Leads\|

09-09-2005, 02:13 AM	#4 (permalink)
SigRent.com Last Online: 10-05-2009 10:59 PM iTrader: (38) Join Date: Jan 2005 Posts: 1,106 DNF$: 1,905	Re: DNForum Services Im not saying they ripped me off just saying that all i am wanting is a refund of the payment which takes 5 minutes at most and the communication between the buyer and the developer is poor for further purchasers.

09-09-2005, 02:23 AM	#6 (permalink)
GiantDomains President Last Online: 12-13-2007 10:56 AM iTrader: (10) Join Date: Sep 2002 Posts: 7,062 DNF$: 325 Location: N-Y-C Country:	Re: DNForum Services Sorry for the delay. Try contacting Adam directly. amd @ highimpactsites.com __________________ NETCHEAP - Discount Dotster Reseller - $7.99 FREE pushes from your dotster account, renew for $7.99! 1. Create a netcheap account. 2. Push from dotster to netcheap account name. 3. Renew for $7.99!

09-09-2005, 02:46 AM	#7 (permalink)
SigRent.com Last Online: 10-05-2009 10:59 PM iTrader: (38) Join Date: Jan 2005 Posts: 1,106 DNF$: 1,905	Re: DNForum Services okay e-mail sent thanks

09-09-2005, 11:25 AM	#8 (permalink)
Dnforumadmin Exclusive Lifetime Member Name: Susan Last Online: 12-17-2006 07:10 AM iTrader: (0) Join Date: Apr 2003 Posts: 400 DNF$: 200 Location: Toronto Country:	Re: DNForum Services Hello SigRent.com I appologize for the delay, refund is completed. If you have any questions or concerns regarding DnForum.com please feel free to post here. Regards,

09-09-2005, 11:43 AM	#9 (permalink)
martialtiger DNF Member Last Online: 11-01-2009 07:48 PM iTrader: (20) Join Date: Jul 2005 Posts: 347 DNF$: 254 Location: Los Angeles, CA Country:	Re: DNForum Services I have a question. I upgraded to Exclusive about 2-3 days ago and sent an email and PM as suggested in the "First Step" thread under the Exclusive board. I have yet to receive any info or PM regarding the member benefits and would love to really start using the benefits. I am in no way disappointed but would like to get a ETA on getting that info back to me. Have a great day/weekend everyone! __________________

09-09-2005, 11:48 AM	#10 (permalink)
Dnforumadmin Exclusive Lifetime Member Name: Susan Last Online: 12-17-2006 07:10 AM iTrader: (0) Join Date: Apr 2003 Posts: 400 DNF$: 200 Location: Toronto Country:	Re: DNForum Services Hello Martialtiger, I will have all the information sent out to you via Pm as soon as possible. I appologize for the delay. Regards,

09-09-2005, 11:51 AM	#11 (permalink)
martialtiger DNF Member Last Online: 11-01-2009 07:48 PM iTrader: (20) Join Date: Jul 2005 Posts: 347 DNF$: 254 Location: Los Angeles, CA Country:	Re: DNForum Services CS-Admin, No apologies needed. I know how things can get delayed and backed up. Thanks for responding though. __________________

09-09-2005, 02:29 PM	#12 (permalink)
Dnforumadmin Exclusive Lifetime Member Name: Susan Last Online: 12-17-2006 07:10 AM iTrader: (0) Join Date: Apr 2003 Posts: 400 DNF$: 200 Location: Toronto Country:	Re: DNForum Services Martialtiger, PM Sent

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