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03-18-2004, 11:05 AM
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#1 (permalink)
| | Titanium Lifetime Member
Last Online: Today 05:04 PM Join Date: Jun 2003
Posts: 4,132
DNF$: 85,920 Location: Hong Kong
Country: 
| Double Charged, Admins never reply.
DNForum.com always double charge on every action in the reward store. I messaged 3 admins, and none of them replied. I know we are all busy people. But I expect a solution, and my deserved DNF$ back.
This is the log in my "Rewards Store":
Actions
Date
Cost
Donate 03-17-2004 - 01:45 PM
50 Forum $
Donate 03-17-2004 - 01:45 PM
50 Forum $
Donate 03-06-2004 - 07:19 PM
50 Forum $
Donate 03-06-2004 - 07:18 PM
50 Forum $
Change Avatar 02-20-2004 - 03:56 PM
30 Forum $
Change Avatar 02-20-2004 - 03:56 PM
30 Forum $
Change User Title Color 02-20-2004 - 03:37 PM
50 Forum $
Change User Title Color 02-20-2004 - 03:37 PM
50 Forum $ | 
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03-18-2004, 11:09 AM
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#2 (permalink)
| | Oldbie
Name: N one Last Online: 01-22-2007 05:03 PM Join Date: Jan 2003
Posts: 4,014
DNF$: 1,843 Location: USA
Country: 
| Re: Double Charged, Admins never reply.
Sometimes better to post directly here with such problems, sometimes PM's can be missed - but don't take it personally, it happens to all of us. | |
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03-18-2004, 12:32 PM
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#3 (permalink)
| | President
Last Online: 12-13-2007 10:56 AM Join Date: Sep 2002
Posts: 7,062
DNF$: 225 Location: N-Y-C
Country:
| Re: Double Charged, Admins never reply.
I got your PM yesterday, and I sent it to the proper person to fix this. I was told there is no problem, but I will check again.
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03-18-2004, 12:36 PM
|
#4 (permalink)
| | President
Last Online: 12-13-2007 10:56 AM Join Date: Sep 2002
Posts: 7,062
DNF$: 225 Location: N-Y-C
Country:
| Re: Double Charged, Admins never reply.
One of those is a minute apart. 7:19, and 7:18. This is also slightly different that the list in the PM, where there was one that was not double billed at all. Are you sure you are not hitting the button twice?
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03-18-2004, 12:56 PM
|
#5 (permalink)
| | Titanium Lifetime Member
Last Online: Today 05:04 PM Join Date: Jun 2003
Posts: 4,132
DNF$: 85,920 Location: Hong Kong
Country:
| Re: Double Charged, Admins never reply.
impactadmin helped me and refunded my deserved DNF$. Thanks. But don't double charge me again  | |
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03-18-2004, 01:28 PM
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#6 (permalink)
| | Administrator
Last Online: Today 02:18 PM Join Date: Apr 2003
Posts: 2,095
DNF$: 372,629 Location: Toronto
Country: 
| Re: Double Charged, Admins never reply.
Hi,
Well I have taken over the forum and will maksure sure all issues are answered in a timely manner.
We have refunded your account for 2 of teh transactions as there was a double charge. However we have verified that it is not a flaw in the system as you are the only isolated case regarding this issue.
Thank you
impact admin Quote: |
Originally Posted by tekz999 DNForum.com always double charge on every action in the reward store. I messaged 3 admins, and none of them replied. I know we are all busy people. But I expect a solution, and my deserved DNF$ back.
This is the log in my "Rewards Store":
Actions
Date
Cost
Donate 03-17-2004 - 01:45 PM
50 Forum $
Donate 03-17-2004 - 01:45 PM
50 Forum $
Donate 03-06-2004 - 07:19 PM
50 Forum $
Donate 03-06-2004 - 07:18 PM
50 Forum $
Change Avatar 02-20-2004 - 03:56 PM
30 Forum $
Change Avatar 02-20-2004 - 03:56 PM
30 Forum $
Change User Title Color 02-20-2004 - 03:37 PM
50 Forum $
Change User Title Color 02-20-2004 - 03:37 PM
50 Forum $ |
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