View Profile
View Forum Posts
View Forum Threads
View Friends
View Blog Entries
Reply With QuoteHave you tried getting in touch with an admin?
If you are new to domains and looking to buy, sell and learn about domains then you have come to the right place. DNForum is the largest domain name community on the internet and continues to grow every day. There are over 105,000 domainers on DNForum doing everything from buying domains, selling domains, learning about domains and discussing domains. Take a minute and Register.
Register Today on DNForum IT'S FREE!
I paid for platinum but haven't got it!
Dunno if this has happened to anyone else...
I decided to take advantage of the half price for platinum membership, so i signed up and paid with a credit card via 2CO.
When i was returned back to dnforum from 2co's payment pages i got a message saying my payment had been declined.
I got a confirmatory email from 2co saying the amount had been debited from my card successfully, and i telephoned my card issuer and they confirmed that the amount had been debited and gave me the authoriation code as a reference.
I raised a support ticket giving all the info, plus the authorisation number and the 2co transaction number but this was 6 days ago, and i've heard nothing from dnforum and my membership has not been upgraded.
Feeling a bit miffed about it all at the moment.
Where can i go from here?
Many thanks
Jim
Last edited by cbjim; 03-14-2007 at 01:06 PM.
Have you tried getting in touch with an admin?
poor guy :(
Similar issue here, unfortunately...I paid for exclusive membership on 3-6 and still haven't recieved it. Have used all available non-public means I know of, including email, PM's to admins and mods and the oursitesupport.com link. No answers from ANYONE... :(
One difference is I never got a decline, payment went thru. I have a transaction number and confirmed with bank that payment was made.
Is there any way to get this figured out? Would be appreciated..
I've just posted a message in area51 hopefully an admin or mod will get in touch... i'll keep you all posted!
contact an admin.....happened to me too....was resolved in a few days
Please forward me a pm with your transaction id and I will review your order.Originally Posted by cbjim
I decided to take advantage of the half price for platinum membership, so i signed up and paid with a credit card via 2CO.
When i was returned back to dnforum from 2co's payment pages i got a message saying my payment had been declined.
I got a confirmatory email from 2co saying the amount had been debited from my card successfully, and i telephoned my card issuer and they confirmed that the amount had been debited and gave me the authoriation code as a reference.
I raised a support ticket giving all the info, plus the authorisation number and the 2co transaction number but this was 6 days ago, and i've heard nothing from dnforum and my membership has not been upgraded.
Feeling a bit miffed about it all at the moment.
Where can i go from here?
Many thanks
Jim
Thank you
I have upgraded the accounts here.
It has worked for some people and others it hasnt. It all depends if the order is approved right away or not.
Some move to a pending status for the order to be verified.
If anyone else has an issue please send me a pm with your order id and registered email address.
You are THE MAN! Thanks very much for taking care of this...I feel like a new member!
Posting Permissions
Bookmarks