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Results 1 to 13 of 13
  1. #1
    TheBest.com
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    No emails when a PM sent?

    I think there are still some problems.

    I didn't get the newsletter earlier. And now, I did a test, having someone send me a PM, and I didn't get the email notification.

    Can this be fixed??
    George Kirikos
    Home Page

  2. #2
    President
    GiantDomains's Avatar
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    Did you double check your settings?

    User CP > Edit Options
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  3. #3
    TheBest.com
    GeorgeK's Avatar
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    My options are correct -- never changed anything.

    Also, no email notifications when someone replies to a thread I'm subscribed to....grrrrr.....

    Not sure why. Are you able to check server logs to see if the emails are getting sent??

    If they are getting sent, perhaps the IP block that is sending out the emails is being blackholed due to spam, or other issues? (you'd hopefully see the bounce messages) Or the reverse DNS isn't correct on the mail server?
    George Kirikos
    Home Page

  4. #4
    Account Terminated
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    Skinning problems, but less spam

  5. #5
    Oldbie
    Mr Webname's Avatar
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    This is an issue which definitely affect a number of members and should be investigated thoroughly.

  6. #6
    Sammy
    Guest
    GeorgeK we were unaware of any problems until so started saying they did now get the mass email that was sent yesterday. We are fixing this today

  7. #7
    Oldbie
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    Thumbs up

    Good news - thanks.

  8. #8
    TheBest.com
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    It appears to be fixed now --- thank you!! I received about 10 email notices, some backlogged from April 11th.
    George Kirikos
    Home Page

  9. #9
    Sammy
    Guest
    Thanks again for letting me know George!!!

  10. #10
    Account Terminated
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    Same here (I get PM notifications, just not the mass email).

  11. #11
    Sammy
    Guest
    They may not have all come from the first back log send. The server is set to send again in a few hours.

  12. #12
    TheBest.com
    GeorgeK's Avatar
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    Are you able to say (without revealing anything that might affect security) what the fix/issue was with the unsent mail? This might help others who are running vBulletin systems, to know what to look for if they ever encounter a similar problem.

    (it's now working perfectly for me, with no lags on new notices)
    George Kirikos
    Home Page

  13. #13
    Sammy
    Guest
    Yes, I confess, it was a sledge hammer that did the trick

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