PM box messages gone -- what happened?

[JuniperPark]

It looks like a couple hundred of my older PMs are now gone. What there a system failure or perhaps the system was hacked?

[JuniperPark]

I'm sure I'm not the only one that doesn't get to read every single announcement every day. I think the purging of PMs of paid accounts was worthy of email warnings and warnings on the system itself. It's BIG news -- I've never, ever heard of a professional online system purging the private messages of paying clients, with or without notice.

Disk space is very cheap now -- a couple of dollars per gig -- I dout my PM box of text was more than a couple of cents' worth of storage space.

I lost a lot of important information that I can't recover.

[randomo]

Is that what happened? I knew that I lost a lot of stored emails, but I didn't know why. Hmmm.

[Gregoire]

On 05-10-2007 DCG said:

I will seee tomorrow if we can put up a temp site for you to get pm's.

-=DCG=-

I hope they are still working on it...

[Domstar]

back when it happened there were several threads about it... but the admins deleted them all, except one.
http://www.dnforum.com/f79/why-ranting-threads-being-closed-thread-228809.html

[silhouette]

Adam says PMs can be restored mid-week.

great news Thank you
make sure we have enough of announcement and time to download this time, so nobody will grumble again

thank you.

[impactadmin]

Yes we are working on it to restore the pms.

What we suggest is download the pms, because there will be a time where it will become absolutely mandatory to delete them because of the overall size on the DB.

Thank you

[cyphix]

I notice the PM's have been deleted.... but the amoutn of PM's counter hasn't been reset?? It still says I have 494 PM's; yet I don't.

[SuccessClick]

If your pms are important to you, copy and paste them into a PM Word file or database. Additionally, try and communicate through your regular emails in long discussions. It's not that smart leaving important communications in a pm box on a forum. I could be wrong, but that's just the feeling I get.

[Prosperous]

Adam says PMs can be restored mid-week.

Cool, thanks! I know I should have backed them up in a timely fashion, but I didn't. And come to think of it, my computer's HD also could use a good backup...

[Adam Dicker]

As an FYI, we are still in the restore stage, but will have an update soon.

-=DCG=-

[cyphix]

I notice the PM's have been deleted.... but the amoutn of PM's counter hasn't been reset?? It still says I have 494 PM's; yet I don't.

Still seeing this......

[mxzsleds]

Still seeing this......

You will need to delete one of you PM's for the counter to update

[cyphix]

Thank you!

[Gregoire]

As an FYI, we are still in the restore stage, but will have an update soon.

-=DCG=-

Any update?

Thanks.

[Focus]

Yes, I definitely need access to my old PM's since we never got one alerting us to the fact they were getting "deleted"...alot of stuff I want to save and I'm sure many others do..please advise

[JuniperPark]

Any update?

Thanks.

It looks like no mods/admins read this section anymore.