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03-04-2005, 05:26 AM
| #1 (permalink) |
| Platinum Lifetime Member 
Country:      | You downgraded my account without reason I used to be platinum member. Than I found I can not post. Than I found, you downgraded me to the free "bronze" member. I upgraded again today to exclusive, but paid US$ 50 more than I was supposed to pay for this upgrade, So I request write to my account: 5000 DN$ for the different + 5000 DN$ for grievance and complications. Denny |
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03-04-2005, 07:46 AM
| #2 (permalink) |
| Wild And Crazy Grrl 
Country:    | Re: You downgraded my account without reason Sumbit a support ticket... putting this in the forum is not the best way to get it handled expediently. Go to the very top yellow navigation bar in the forum and click on "contact us". Vivvy
__________________ "The Internet is like a gold-rush; the only people making money are those who sell the pans." Will Hobbs, IUMA |
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03-04-2005, 09:36 AM
| #3 (permalink) |
| Platinum Lifetime Member
Country: | Re: You downgraded my account without reason I already issued TWO support tickets, never got an answer. One ticket was email: dnsucks at startseek.com, another one I forgot, something_else @startseek.com The previous two tickets wasabout that I can't post (at that time I thought, you banned me). When I found out, you downgraded my account, I posted here. Why ? Would you issue tickets on which you get no answers ? Would you ? Last edited by denny007; 03-04-2005 at 09:59 AM.. |
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03-04-2005, 12:15 PM
| #4 (permalink) | |
| Administrator  Last Online: Yesterday 05:30 PM iTrader: (4) Join Date: Apr 2003
Posts: 2,519
DNF$: 55,210 Location: Toronto
Country:    | Re: You downgraded my account without reason Quote:
I have funded your account with 5000 Dnf$. When did you submit your support tickets? All tickets were answered up until 5pm EST yesterday. If you submitted them after that time it will be answered today. Thank you Huseyin,
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03-07-2005, 10:32 AM
| #6 (permalink) |
| Administrator Last Online: Yesterday 05:30 PM iTrader: (4) Join Date: Apr 2003
Posts: 2,519
DNF$: 55,210 Location: Toronto
Country: | Re: You downgraded my account without reason Hi, I found your tickets and here were the response times: 1) Ticket: ECV-78774 Last Update: 28 Feb 2005 04:24 PM Last Replier: Huseyin Created On: 28 Feb 2005 05:46 AM Status: Closed Ticket 2) LZG-56292 Last Update: 03 Mar 2005 12:56 PM Last Replier: Huseyin Created On: 02 Mar 2005 11:42 PM Status: Closed In both tickets you referred to having a silver membership, not a platinum. Thank you Huseyin,
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03-07-2005, 10:42 AM
| #7 (permalink) |
| Wild And Crazy Grrl
Country: | Re: You downgraded my account without reason thanks impactadmin for posting that ... handling the support tickets is a tough job and the extra communication you've put into this issue is appreciated. Vivvy
__________________ "The Internet is like a gold-rush; the only people making money are those who sell the pans." Will Hobbs, IUMA |
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