3000 F$ Reward

[Tia Wood]

Contest closed. Issue is fixed.

The good ole boys at IPB can't seem to respond to my support request in time. It's been almost a week since I made the request. So I'm giving away 3,000 F$ to whoever can fix my issue or direct me to a fix.

I've googled the error and can't seem to find anything to help me out. I've reloaded the cache and replaced the ipsclass.php file. I've removed the "Del.icio.us | Reddit" custom part from the template file but it still shows.

Please help me remove this error and get my boards going again!

Thanks.

Edit: I guess it would help to include a URL of my problem!

http://www.anythingsites.com/index.php?showtopic=39

Shows up on veiwing any topic. Everything else is fine.

[Welkin]

Do you have the class topic_display? Maybe the file with it is missing - deleted or some other reason?

[Tia Wood]

No files are missing. I've obviously screwed something up somewhere because I was doing custom work. Which is my fault because I'm working in the default Invision Board template. I should have copied it. *smacks self on forehead* Oh well.

[JayB]

i may have the answer

i'l edit in a mo

[Tia Wood]

Just to let everyone know: I appreciate your suggestions. I've been busy the past couple of days. I'm currently trying suggestions and fixes. Hope to get it fixed soon! Thanks everyone! As soon as I find a fix, I'll be donating F$.

[cursal]

It may help if you let us know what you were "doing" or trying to do, right before you started getting the error.

What custom work? Skinning, adding new cats, modding posts, editing CSS, etc.

What was in the letter you sent to IPB?
Did you explain what happened to them?

Explaining what happened before you noticed your error.

/home/anything/public_html/sources/ipsclass.php on line 709

appears to be your starting place.....

[Tia Wood]

Right before the error, I was adding custom BBcode buttons to the post editor.

EDIT: Wait, I take that back. The last thing I was doing was adding Del.icio.us | Reddit | Digg links to the top of each topic

psclass.php on line 709 led me to look at the database itself, which everything looked correct there. It appears to be an issue with the skin cache itself. I know for a fact the "Del.icio.us | Reddit" isn't there anymore. I think a setting somewhere is pointing to the wrong cache.

Edit: the last file I edited in the Admin Control panel was:

Look and Feel > Topic View > topic_page_top

[Tia Wood]

I figured out why I haven't heard from IB:

"Please note that your ticket has NOT been sent yet, you must confirm the ticket submission at the bottom of this page. Please first review the KB articles below before sending the ticket."

Second blonde moment of the day. I resubmitted the issue.

As far as the F$, I'm still going to give them away to the person who came up with the closest answer. If a bunch of people have similar answers, it'll be split up.

I'm not sure when this issue will be resolved, but I will PM the F$ winners when that happens.

[Welkin]

If you type something unmeaningful in the replaced original file ipsclass.php and save it (just to make the date of the file newer than the content in the cache) this could do the trick since the file probably would be recompiled.

[Tia Wood]

IB has responded already and they are looking into the issue. I think I'll let them handle it for now and we'll see what happens.

[JayB]

Good Luck

Kind Regards, JMD

[cursal]

Might I ask if my post led you back to your email to IPB and your discovery of an unsubmitted ticket..?


Don't suppose that would count as a fix, huh? j/k

[Tia Wood]

Might I ask if my post led you back to your email to IPB and your discovery of an unsubmitted ticket..?


Don't suppose that would count as a fix, huh? j/k

No, I was going there to update my ticket or to write another one.


hehe

Contest closed. Issue is fixed.

IB didn't know the cause of the problem but they replaced the entire /sources/ folder. Therefore, the F$ will be split between Welkin and Cursal.

[Welkin]

Thanks!
It's good that the problem is already fixed.

[cursal]

Thank you Tia.

I am very happy that your forum is working again.

Don't forget to make a back up this time!