It's the first time someone sues us for a trademark violation at godaddy and, big surprise, they charged our card for US$29 without our authorization, is this normal ?
We'd be seriously tempted to ask for a chargeback and to leave them forever, not for the unauthorized charge but for the fact they charged us with no previous notice, we were unaware of this rule ...
Here's the message they sent us:
***
Dear ---------,
We recently received an inquiry related to your domain name,
---------.xxx. The specific inquiry related to your domain name can be
described as follows:
domain dispute - National Arbitration Forum. Questions to
domaindisputes@godaddy.com
In accordance with our registration agreeement,
https://www.godaddy.com/gdshop/legal...ation_GD.asp?p
rog_id=GoDaddy&isc=&se=&from_app=,
we have charged your credit card in the amount of $29.00 for our processing
of this inquiry.
If you have any questions concerning the above, please contact our customer
service center.
Thank you for your continued business,
GoDaddy.com
***
But shouldn't be the complainant to cover all related service fees, at least until the arbitration forum would not have determined who has the right to own such domain ?
I've been really disappointed by their behavior ...