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Having been represented both complainants and respondents in dozens of proceedings at both,there's not a huge world of difference, except under the circumstances I've noted above, and with NAF having an edge on speed.
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I have found that the $150 you save on an initial filing at NAF is *rapidly* wiped out by inconsistent chickensh*t decisions by their flunkies. NAF allows its uneducated flunkies to make decisions that only panelists are supposed to make (for example, language of the proceeding).
When I represent complainants, I only use WIPO. WIPO is a little slower, that is true, but I'd rather wait two extra weeks and have the job done right.