| Are you talking about the switch themes and all those in the drop down?
I am speaking of having the words, header, images of Cpanel not be there at all and everything that shows any kind of Cpanel/hostgator replaced with my skin and my brand done through the WHM (resellers account). They would never need to know I am a reseller, but I do disclose that. They often don't care and feel good they never have to deal with any of it. The extra cost is worth it to them and I know my way around all the interworkings of the backend based on how I set things up so it's smooth and easy for me to work.
As for email they could never use my email address coming from their domains. They could do a hack and send it through another sever, so it looks like my email, but each client would have their own account, billing, Cpanel which I could set how many db, emails, bandwidth and space, etc. They would never ever have access to my main domain or the WHM. Any trouble they give in one click I can suspend their accounts or terminate it altogether.
As for my clients they never heard what the hell a Cpanel is either...lol, hence I do all the set-up for them. For design work (others, that I do not host myself) I don't need access to anything other than ftp and/or a user name and password for running scripts, WP, joomla or anything requiring a db. No need to ever go into the Cpanel unless they do not know how to set those things up themselves and pass me the info. Well, if they hand me a .tar ball then I will need to upload and unpack in the file manager, but that is rare.
Sorry to hear you had such a bad experience...and from a member here, ouch.
Last edited by cursal; 02-22-2009 at 01:47 AM..
|