| Re: 123-reg.co.uk - Review this Registrar
awful registrar... they have "lost" 2 of my domains due to admin error... 12 days on and they still haven't resolved the issue... currently looking for a good .uk registrar to move all .co.uks over to... avoid!
Update:
Been on the phone to 123-reg for most the day (premium rate i might add) they refuse to give ownership of my domains back to me as they have landed in 2 accounts that don't belong to me... even though my name is on the invoice for the domains and the whois shows they belong to me!!
When i asked why they hadn't replied to the 8 emails i've sent over the past 6 days, they replied... "we've got a 3 week backlog of support emails to get through"
When i asked to speak to a manager to make a complaint, they hung up on me!!
It makes me sick... I contacted pipex (their parent company) and they said they have no involvement with 123-reg and I can't make a complaint with pipex as 123-reg have their own complaint procedure... I said "i know, they just ignore you or hang up on you". The lady contacted 123-reg and told me the usernames that the domains were under... so i have that as ammo... but i'm still no closer to getting my domains back!!
Last edited by AH-99P; 04-26-2006 at 10:25 AM..
Reason: Automerged Doublepost
|