I find all of this very disturbing.
I have always considered Moniker to be one of the safest places to hold my domain names, but if this sort of thing is going on I might consider moving my portfolio from there. The most worrying part is that judging from the posts here, similar issues, where domains have been removed from account holders without notice(!), seems to have happened to several other people also...
John, I think it would be in your interest to openly explain exactly what has happened in this case and how similar mistakes can also have happened to others in the past. As far as I was aware Moniker have had a perfect track-record in the domaining community up until now. If that reputation becomes tarnished by incidents like this, without explanation from the company, you will likely see a substantial outflow of domains in the medium to long-term. If this was just a simple mistake that we can all relate to and understand, it would be great if you explained to us all how this sort of thing can happen.
Can someone please elaborate if any of the domains removed from your accounts were held in an account with the "Portfolio Maxlock" feature?
It seems I was posting at the same time as topfetch. This makes the situation much more acceptable to me, but it would be nice to get a confirmation that this is what has happened in previous cases also.