They would not suck as much as they do if they had their game together, i.e. all options working, support having a clue about things like what's URL forwarding or what's a domain and so on.
But it's not happening.
Although their interface at first glance looks all nice and shiny it's all messed up - especially things like DNS settings etc don't work properly and partially even contradict themselves, and don't get me started if you expect it to work in combination with the "free" hosting plan that comes with each domain.
And for heaven's sake don't expect customer support to have *any* knowledge about what's going on - and i mean any.
Their customer support must be the worst that has ever seen the light of this world.Literally.I wonder if it's just that they are poorly instructed or if in contrary it's they *are* instructed to act the way they do on purpose.
No knowledge about the most basic things in domains, politeness is foreign language there and lots and lots of incredibly ignorant "support ticket" responses that never answer what you actually inquired about.
The only comparable customer support that comes to mind in it's equalness of ignorance might be Paypal.
Yeah, this kind of evilness it really is.
In a nutshell: Avoid them at all expenses.
I for sure will transfer out all my names there - if they let me.
Being the ignorants they are, i truly expect the transfer out to be a big hassle.
Anything else would be "below" their "standards".
Btw - if you wanna read about my latest adventure with them, go here:
http://www.dnforum.com/thread166843.html
Have fun.