Well I have this email
Quote:
Hello Chris,
I sincerely apologize for this issue. Unfortunately the seller inadvertently listed this domain; it was an honest mistake. It was anomaly.
Again our apologies for the inconvenience, as a good customer we would extend you the same courtesy.
Regards,
Michele Van Tilborg
Director, SnapNames & Moniker Marketplace
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I don't know what to say. What a smashing apology. I have an apology via pm from topfetch, although his reads like he might have actually looked at his screen when he wrote it, which is more than I can say for this from Snapnames.
I'm not trying to be a dick about this (it comes naturally), I have been a customer of both companies with nothing but praise for moniker in particular for some time, but it is not an anomaly as is clear from the thread. Also, I struggle with how a double opt-in method to list domains at snapnames was performed 'in error', but what do I know...
Seeing as my loss is not great and I have my money back, I will just chalk one up to experience, and I feel people can make up their own minds from this thread. There are clearly some disadvantages to the consolidation/monopolization of the industry leaders as well as some positives. There is some good advice here from other users and I will take it all on board and not take for granted the security of my domains anywhere.