Quote:
Originally Posted by Chelsea  Would assume they made a mistake then.
Anyhow, regarding the bank charge, that is common. We always have to pay a ridiculous fee when transferring money from one currency into another account.
Yet, you wouldn´t have had to pay that fee if your money was transferred in GBP ...
Hopefully you will get a reply from Sedo here soon. |
Yes, they made a mistake. I make mistakes, you make mistakes, everyone makes mistakes, the reason that I have escalated it to this level is due to the manner in which they are dealing with this mistake. The customer service that I have received so far has been incredibly poor, with no attempt to appease the situation.
A sedo rep has asked for the transaction details at another domain forum and I will keep this thread updated with any progress.
Wish me luck!!