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However, in this specific case, the OP asked Netsol about the locked status of the domain
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And if NSI is investigating a crime, how much information do you want them to give out to random people who call and ask them about it.
How does NSI know that the whole claim about "buying" the domain name is not itself some sort of spoof to launder the stolen name.
I steal a car and drive around town for a while. Worried that the car might have been reported stolen, every now and then I check with the police and say, "Hey, are you looking for a stolen Chevy?"
"No, we aren't."
"Okay, great. Thanks a lot."