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Old 12-22-2005, 11:48 AM   #7 (permalink)
Luc
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Name: Luc Lezon
Last Online: 09-03-2008 10:21 PM
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Join Date: Jul 2002
Posts: 1,513
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Re: Domain Retriever problem

First: I don't know of too many applications that run properly for years without upgrades. Upgrades usually cost money, and these expenses are passed on to the users in the form of “Updates”. For the last 3 years all DR updates were free. For the last 3 years, DR included Exody lists which if obtained separately would cost $600/year. Since DR utilized obsolete SE technologies, it would cost more to upgrade the software than to create a new application from scratch.

Second: DR was updated SEVERAL MONTHS AGO. The new version no longer checked the serial number so that it would work independent of DR servers, which are now disabled. This update was available for at least 3 months, and assuming you had "check for updates" on, you were told about the update every time the software launched. Those users who bothered to update when the update was released enjoyed some minor improvements and minor bug repairs. This is why DR works for some people, and not for others.

Third: If you have purchased DR in the last 3 months, you’ll receive a D.R.T. upgrade free of charge. If you have purchased DR in the last 6 months, the upgrade will cost $49. No other special pricing will apply.

D.R.T. took over two months to create and test. We’ve added countless new features since the release. Please don’t expect to receive a free copy just because you bought DR a year or two or three ago. This is not going to happen.

Best Regards,
Luc L.
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