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GoDaddy login problems

Discussion in 'GODADDY.com' started by March2005, Sep 24, 2006.

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  1. March2005

    March2005 Platinum Member

    Joined:
    Apr 17, 2006
    Location:
    USA
    Local Time:
    1:11 PM
    Has anyone experienced randomly every few months that their user names and passwords stop working there for no apparent reason?
  2. Ubiquitous

    Ubiquitous Divine Ruler Platinum Member

    Joined:
    May 5, 2006
    Location:
    USA
    Local Time:
    11:11 AM
    Yes, I've had it happen twice this year... it get's locked somehow and you have to contact customer service to get in unlocked. At first I was annoyed, although it is also re-assuring that they lock the account for security purposes when something looks suspicous. Sometimes it has to do with your credit card information apparently...

    :twitch:
  3. March2005

    March2005 Platinum Member

    Joined:
    Apr 17, 2006
    Location:
    USA
    Local Time:
    1:11 PM
    From what I can figure out, it happens every three months and with no warning or explanation.
  4. nafti

    nafti Platinum Member

    Joined:
    Jan 12, 2006
    Location:
    Toronto, Canada
    Local Time:
    1:11 PM
    I am having trouble logging into my GD account today. I can't update my site with WS_FTP Pro either because it's on their server. Can't even email them.
  5. March2005

    March2005 Platinum Member

    Joined:
    Apr 17, 2006
    Location:
    USA
    Local Time:
    1:11 PM
    If you can't get their support form to send, you can reach GoDaddy support here:
    support at supportwebsite.com
  6. nafti

    nafti Platinum Member

    Joined:
    Jan 12, 2006
    Location:
    Toronto, Canada
    Local Time:
    1:11 PM
    I am still unable to log into my account. The homepage comes up but when I go to login, it goes to a blank page. Anyone else having the same problems today?
  7. March2005

    March2005 Platinum Member

    Joined:
    Apr 17, 2006
    Location:
    USA
    Local Time:
    1:11 PM
    No problems today; I have never seen a blank page before. Maybe try emptying your browser cache and cookies and restarting your computer.
  8. nafti

    nafti Platinum Member

    Joined:
    Jan 12, 2006
    Location:
    Toronto, Canada
    Local Time:
    1:11 PM
    I think it has to do with the server I am on with them or something because a name I have hosted with them doesn't come up either and it was fine yesterday. So my guess it that it's on the same server.
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