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Domain Discussion
Domain Name Legal Issues
NAMEJET.com ~WARNING~ Disgusting behaviour!
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<blockquote data-quote="domaingenius" data-source="post: 1573063" data-attributes="member: 71754"><p>NamejetGM ,since you are on this thread can you please tell me why I cannot get your</p><p>support to fix a problem that Namejet should be fixing . You sold me a domain name</p><p>and yet have not delivered it to me in 3 months. BY DELIVER I simply</p><p>mean put it into MY NAME. All Mitchell at Support can say is "look at the WHOIS"</p><p>and yes so F'ing what ,is my looking at whois and seeing the whois meant</p><p>to fix it ???</p><p></p><p>See thread below;</p><p></p><p>Response (Namejet) 10/22/2008 06:45 AM </p><p>Hello,</p><p></p><p>If you go to <a href="http://registrar.verisign-grs.com/cgi-bin/whois?whois_nic=xxxx.com&type=domain" target="_blank">http://registrar.verisign-grs.com/cgi-bin/whois?whois_nic=xxxx.com&type=domain</a> and do a who is lookup on your site you get this.</p><p></p><p>Domain Name: xxxxx.COM</p><p>Registrar: PARAVA NETWORKS INC DBA REGISTRATEYA.COM NAAME.COM</p><p>Whois Server: whois.parava.net</p><p>Referral URL: <a href="http://www.parava.net" target="_blank">http://www.parava.net</a></p><p>Name Server: NS1.FASTPARK.NET</p><p>Name Server: NS2.FASTPARK.NET</p><p>Status: ok</p><p>Updated Date: 21-oct-2008</p><p>Creation Date: 08-jul-2008</p><p>Expiration Date: 08-jul-2009</p><p></p><p>In order to resolve this we must have you contact the registrant on the site. I am sorry for this wait and appreciate your patience regarding this matter.</p><p></p><p></p><p>Namejet</p><p>Technical Support</p><p>__________________________________</p><p>My Support Hours: 6:30am - 3:30pm PST, Tuesday thru Saturday</p><p>Out of the office Sunday and Monday</p><p> </p><p> Customer (ME) 10/21/2008 11:57 PM </p><p>OK Namejetl I have updated the details including the organisation field</p><p>and still it is not updating and shows the old details.</p><p></p><p>Can you please get this sorted and let me know soon as possible,</p><p></p><p>Regards</p><p></p><p>ME</p><p> </p><p> Response (NameJet) 10/21/2008 07:19 AM </p><p>Hello,</p><p></p><p>I would like to have you add in an organization name to the whois so that we can try and force an update of the whois information.</p><p></p><p>Thank you for your continued patience regarding this matter.</p><p></p><p></p><p>NameJet</p><p>Technical Support</p><p>__________________________________</p><p>My Support Hours: 6:30am - 3:30pm PST, Tuesday thru Saturday</p><p>Out of the office Sunday and Monday</p><p> </p><p> Customer (ME) 10/21/2008 07:05 AM </p><p>NameJet</p><p></p><p>The Whois info that I get when I check <a href="http://www.onewhois.com" target="_blank">www.onewhois.com</a> is <strong>NOT</strong></p><p>the correct info it. Please see below. <u>WHICH whois are you using to</u></p><p><u>get my details ???</u></p><p></p><p>Checking "xxxx.com" in the .com registry whois database...</p><p></p><p>Found xxxx.com registered via PARAVA NETWORKS INC DBA REGISTRATEYA.COM NAAME.COM...</p><p></p><p>Checking xxxx.com in the whois.parava.net whois database...</p><p></p><p>Domain Registration as low as $6.75</p><p>Visit: <a href="http://www.10-Domains.com" target="_blank">http://www.10-Domains.com</a></p><p>Low Cost-Great Service Domain Registration and Hosting</p><p></p><p>The Data in Parava Networks' WHOIS database is provided</p><p>by Parava Networks for information purposes, and to</p><p>assist persons in obtaining information about or related</p><p>to a domain name registration record. Parava Networks</p><p>does not guarantee its accuracy. By submitting a WHOIS</p><p>query, you agree that you will use this Data only for</p><p>lawful purposes and that, under no circumstances will you</p><p>use this Data to: (1) allow, enable, or otherwise support</p><p>the transmission of mass unsolicited, commercial advertising</p><p>or solicitations via e-mail (spam); or (2) enable high volume,</p><p>automated, electronic processes that apply to Parava Networks</p><p>(or its systems). Parava Networks reserves the right to modify</p><p>these terms at any time. By submitting this query, you agree</p><p>to abide by this policy.</p><p></p><p>Registrant:</p><p></p><p>Agent, Whois <a href="mailto:domains1@demandmedia.com">domains1@demandmedia.com</a></p><p>PMB 368, 14150 NE 20th St - F1</p><p></p><p>Bellevue, 98007</p><p>US</p><p></p><p>Domain Name: xxxx.com</p><p></p><p>Bill Contact:</p><p>Agent, Whois <a href="mailto:domains1@demandmedia.com">domains1@demandmedia.com</a></p><p>PMB 368, 14150 NE 20th St - F1</p><p></p><p>Bellevue, 98007</p><p>US</p><p>+1.425274066 fax:</p><p></p><p></p><p>Administrative Contact:</p><p>Agent, Whois <a href="mailto:domains1@demandmedia.com">domains1@demandmedia.com</a></p><p>PMB 368, 14150 NE 20th St - F1</p><p></p><p>Bellevue, 98007</p><p>US</p><p>+1.425274066 fax:</p><p></p><p>Technical Contact:</p><p>Agent, Whois <a href="mailto:domains1@demandmedia.com">domains1@demandmedia.com</a></p><p>PMB 368, 14150 NE 20th St - F1</p><p></p><p>Bellevue, 98007</p><p>US</p><p>+1.425274066 fax:</p><p></p><p>Record expires on 2009-07-08 00:00:00.</p><p>Record created on 2008-07-14 19:57:00.</p><p></p><p>Domain servers in listed order:</p><p></p><p>NS2.FASTPARK.NET</p><p>NS1.FASTPARK.NET</p><p> </p><p> Response (NameJet) 10/21/2008 06:55 AM </p><p>Hello,</p><p></p><p>Thank you for contacting technical support.</p><p></p><p>I have taken a look at the whois information and I find that it is bellow.</p><p></p><p></p><p>(MY INFO DELETED)</p><p></p><p>According to your account information this is showing as correct. If you have changes that need to be made please go into the domain management page and click on contact information.</p><p></p><p>NameJet</p><p>Technical Support</p><p>__________________________________</p><p>My Support Hours: 6:30am - 3:30pm PST, Tuesday thru Saturday</p><p>Out of the office Sunday and Monday</p><p> </p><p> Customer (ME) 10/19/2008 04:24 AM </p><p>NameJet</p><p></p><p>It is now 3 days and still the domain xxxx.com</p><p>is not in my details on whois. Please can you correct this</p><p>and let me know.</p><p></p><p>Regards</p><p></p><p>ME</p><p> </p><p> Response (NameJet) 10/16/2008 10:30 AM </p><p>Hello,</p><p></p><p>I have resynced the whois information for this domain. If it does not update within 24 hours please let me know.</p><p></p><p>NameJet</p><p>Technical Support</p><p>__________________________________</p><p>My Support Hours: 6:30am - 3:30pm PST, Tuesday thru Saturday</p><p>Out of the office Sunday and Monday</p><p> </p><p> Customer (ME) 10/16/2008 10:06 AM </p><p>Sirs</p><p></p><p></p><p>I purchased xxxxx.com through your auction site and still do not</p><p>see my details on whois even after 2 months. Please can you correct</p><p>and advise.</p><p></p><p>Kind Regards</p><p>ME</p><p></p><p>Notice that the guy from Mitchell told me that MY information was</p><p>on the whois, which infact was utter BS and so I asked him which</p><p>whois showed my information and all he did was avoid the question.</p><p>Now he has given up and told me its my problem. Is this the customer</p><p>service we can all expect from NameJet ?</p><p></p><p>DG</p></blockquote><p></p>
[QUOTE="domaingenius, post: 1573063, member: 71754"] NamejetGM ,since you are on this thread can you please tell me why I cannot get your support to fix a problem that Namejet should be fixing . You sold me a domain name and yet have not delivered it to me in 3 months. BY DELIVER I simply mean put it into MY NAME. All Mitchell at Support can say is "look at the WHOIS" and yes so F'ing what ,is my looking at whois and seeing the whois meant to fix it ??? See thread below; Response (Namejet) 10/22/2008 06:45 AM Hello, If you go to [url]http://registrar.verisign-grs.com/cgi-bin/whois?whois_nic=xxxx.com&type=domain[/url] and do a who is lookup on your site you get this. Domain Name: xxxxx.COM Registrar: PARAVA NETWORKS INC DBA REGISTRATEYA.COM NAAME.COM Whois Server: whois.parava.net Referral URL: [url]http://www.parava.net[/url] Name Server: NS1.FASTPARK.NET Name Server: NS2.FASTPARK.NET Status: ok Updated Date: 21-oct-2008 Creation Date: 08-jul-2008 Expiration Date: 08-jul-2009 In order to resolve this we must have you contact the registrant on the site. I am sorry for this wait and appreciate your patience regarding this matter. Namejet Technical Support __________________________________ My Support Hours: 6:30am - 3:30pm PST, Tuesday thru Saturday Out of the office Sunday and Monday Customer (ME) 10/21/2008 11:57 PM OK Namejetl I have updated the details including the organisation field and still it is not updating and shows the old details. Can you please get this sorted and let me know soon as possible, Regards ME Response (NameJet) 10/21/2008 07:19 AM Hello, I would like to have you add in an organization name to the whois so that we can try and force an update of the whois information. Thank you for your continued patience regarding this matter. NameJet Technical Support __________________________________ My Support Hours: 6:30am - 3:30pm PST, Tuesday thru Saturday Out of the office Sunday and Monday Customer (ME) 10/21/2008 07:05 AM NameJet The Whois info that I get when I check [url]www.onewhois.com[/url] is [B]NOT[/B] the correct info it. Please see below. [U]WHICH whois are you using to get my details ???[/U] Checking "xxxx.com" in the .com registry whois database... Found xxxx.com registered via PARAVA NETWORKS INC DBA REGISTRATEYA.COM NAAME.COM... Checking xxxx.com in the whois.parava.net whois database... Domain Registration as low as $6.75 Visit: [url]http://www.10-Domains.com[/url] Low Cost-Great Service Domain Registration and Hosting The Data in Parava Networks' WHOIS database is provided by Parava Networks for information purposes, and to assist persons in obtaining information about or related to a domain name registration record. Parava Networks does not guarantee its accuracy. By submitting a WHOIS query, you agree that you will use this Data only for lawful purposes and that, under no circumstances will you use this Data to: (1) allow, enable, or otherwise support the transmission of mass unsolicited, commercial advertising or solicitations via e-mail (spam); or (2) enable high volume, automated, electronic processes that apply to Parava Networks (or its systems). Parava Networks reserves the right to modify these terms at any time. By submitting this query, you agree to abide by this policy. Registrant: Agent, Whois [email]domains1@demandmedia.com[/email] PMB 368, 14150 NE 20th St - F1 Bellevue, 98007 US Domain Name: xxxx.com Bill Contact: Agent, Whois [email]domains1@demandmedia.com[/email] PMB 368, 14150 NE 20th St - F1 Bellevue, 98007 US +1.425274066 fax: Administrative Contact: Agent, Whois [email]domains1@demandmedia.com[/email] PMB 368, 14150 NE 20th St - F1 Bellevue, 98007 US +1.425274066 fax: Technical Contact: Agent, Whois [email]domains1@demandmedia.com[/email] PMB 368, 14150 NE 20th St - F1 Bellevue, 98007 US +1.425274066 fax: Record expires on 2009-07-08 00:00:00. Record created on 2008-07-14 19:57:00. Domain servers in listed order: NS2.FASTPARK.NET NS1.FASTPARK.NET Response (NameJet) 10/21/2008 06:55 AM Hello, Thank you for contacting technical support. I have taken a look at the whois information and I find that it is bellow. (MY INFO DELETED) According to your account information this is showing as correct. If you have changes that need to be made please go into the domain management page and click on contact information. NameJet Technical Support __________________________________ My Support Hours: 6:30am - 3:30pm PST, Tuesday thru Saturday Out of the office Sunday and Monday Customer (ME) 10/19/2008 04:24 AM NameJet It is now 3 days and still the domain xxxx.com is not in my details on whois. Please can you correct this and let me know. Regards ME Response (NameJet) 10/16/2008 10:30 AM Hello, I have resynced the whois information for this domain. If it does not update within 24 hours please let me know. NameJet Technical Support __________________________________ My Support Hours: 6:30am - 3:30pm PST, Tuesday thru Saturday Out of the office Sunday and Monday Customer (ME) 10/16/2008 10:06 AM Sirs I purchased xxxxx.com through your auction site and still do not see my details on whois even after 2 months. Please can you correct and advise. Kind Regards ME Notice that the guy from Mitchell told me that MY information was on the whois, which infact was utter BS and so I asked him which whois showed my information and all he did was avoid the question. Now he has given up and told me its my problem. Is this the customer service we can all expect from NameJet ? DG [/QUOTE]
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