Nitro, I'm a developer. I code. I couldn't "take care of it" if I wanted to. What I can do is make sure that those who can take care of these issues have the information they need. I can also make sure that they know who is mentioning it, what they're saying, and give them any information that I can, from the development side, to help them get it done.
I know that they're working on sorting out any problems, because they've asked me for my help. But things aren't instant, no matter how much you or I would like them to be. Problems happen, and solutions sometimes take time.
I do give a crap. If I didn't give a crap, I wouldn't participate in these forums. Then again, if trying to help gets me attitudes like yours, perhaps I should just stop giving a crap?