Legacy Exclusive Member
- Sep 28, 2012
- Reaction score
In March 2023, the Internet Corporation for Assigned Names and Numbers organization (ICANN org) began receiving complaints alleging that the registrar Epik Inc. (Epik) is not processing domain name renewals in a timely manner despite having collected payment. The complaints also alleged that Epik's customer support is not providing timely or substantive responses to customers inquiries. All complaints received by ICANN org have been, or are in the process of, being addressed. These include the complaints referenced in the formal breach notice ICANN org issued to this registrar on 1 June 2023.
ICANN Contractual Compliance is taking steps to help registrants of Epik Inc. that may be having issues with their domain name such as transfers, renewals, or a complaint against Epik Inc.