moniker What UP with Moniker they dont answer there phone????

George Verdugo · Oct 23, 2009

Moniker is losing touch with its customers i think they only have 3 acct reps over there , now when you call some chick from india answers the phone and can help you with an issue?? this is dumb.

David G · Oct 23, 2009

bigboydog_0 said:
Moniker is losing touch with its customers i think they only have 3 acct reps over there , now when you call some chick from india answers the phone and can help you with an issue?? this is dumb.

If that is correct it's a big step backward and bad news they would outsource to India. My expereince with India support is it would not work well for domain issues.

George Verdugo · Oct 23, 2009

its crazy but true.!!!!!!

jrzeygirl · Oct 24, 2009

bigboydog_0

What time did you call the office? Yes, Moniker uses a call center after hours to answer calls/open help tickets. My apologies if you ran into a road block with them.

What's your issue? Please send me an email directly to [email protected] if you need my assistance.

Thanks!

websiteacquire · May 24, 2011

I am gutted they are down

its absolutely killing me

this is the last straw for me, I am moving my entire domain portfolio away from Moniker as soon as they come back up